Bluetooth keyboard not found or not working?

[Floris1977]

This is my problem:

I run windows 7 home 64 bit.
I have bought a 3.0 bluetooth keyboard. it says: works with apple windows. Next I bought a bluetooth radiodevice (that tiny usb 2.0-thing)

I plugged in the usb-BT-device. Automatically windows started installing the drivers. successful. and it flashes a light every now and then.

I put in new batteries in the keyboard. pressed the connect button 5 seconds. The keyboard is flashing a blue light.

I went to 'services' to check that bluetooth is enabled. True.

Nothing happens now.
I went to 'add a bluetooth device' under hardware, and it is still busy searching, but nothing happens.

All this I have repeated several times in different orders, but no changes.

Can anyone help me out. What am I missing here? or is something just broke when I bought it. All are new, not second hand.

Thank you.

 

[ICIT2LOL]

Hello and welcome Floris mate soem sytem specs would be handy http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

and just what is the model of the KB?? and did it come with any sofware??

 

[Floris1977]

Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
ASUSTeK Computer INC. P7P55D LE
BIOS Date: 07/30/10 17:45:05 Ver: 08.00.15
16,00 GB
(1) SAMSUNG HD322GJ ATA Device (2) SAMSUNG HD322HJ ATA Device (3) ST31000322CS ATA Device (4) Generic USB CF Reader USB Device (5) Generic USB MS Reader USB Device (6) Generic USB SD Reader USB Device (7) Generic USB xD/SM Reader USB Device (8) SAMSUNG HD103SI USB Device (9) ST3000DM 001-1CH166 USB Device (10) WD 10EADS External USB Device
(1) NVIDIA High Definition Audio (2) High Definition Audio Device (3) NVIDIA High Definition Audio (4) NVIDIA High Definition Audio (5) NVIDIA High Definition Audio
NVIDIA Quadro 4000
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

 

[Floris1977]

Oh. the keyboard did not come with any software It does not seem to have a brand. It wasn't that expensive though.

It might be I bought shit, but I'd like to know whether i'm doing something wrong in settings or so...

 

[ICIT2LOL]

Floris run this Speccy - Download (download from piriform) see what is listed there. (See pic)


It might be as well to update thee drivers for the chipset and maybe the LAN.

But what has me a little unsure is that you said the KB works with Apple Windows and I am wondering if it is not compatible with Microsoft Windows. Pity you don't know the brand.