bluetooth mouse not working

[mrhawkins87]

Hello all, i just got a hp G71-358nr laptop with windows 7 and im unable to detect anything with bluetooth. i have a microsoft intellimouse explorer bluetooth mouse i want to use with this laptop. i downloaded the drivers from microsofts site and did all the walkthroughs in the windows support but no luck.

also i know the mouse is working because i can detect it with my lg dare. witch also is unseen by windows.

does anyone know how to remedy this issue??

thanks
-Matt

 

[Coolness]

Are you sure your laptop has bluetooth?