bluetooth speaker causes frozen pc

[bettybogrolls]

I recently bought a bluetooth speaker. an ifrogz tempo blast model iftpbl-pk0


And so far it has twice caused my pc to completely freeze when it syncs up and i have had to hard reboot the pc.
The pc is an lenovo ideapad, several years old, 500-14ACZ, running windows 7 ultimate 64bit. I removed the original bluetooth drivers and then installed the latest ones .

Is there a way to run something like a windows performance tool trace event to see what is causing this lockup.

 

[wither 2]

You can run eventvwr. Select Windows Logs, System. It may take a minute or two to show the events.