Boot mount volume blue screen with other errors

[T3rkoiz]

Hi guys I have these problems with my dell xps m1330 and I also can't boot into safe mode, what do I do? Also when I try to reinstall windows from USB it loads a black screen with movable mouse.

 

[writhziden]

Try resetting your BIOS hardware/software connections.

1. Shut down and turn off the computer.
2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
3. "Remove the computer from any port replicator or docking station, disconnect
   cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
   power from components is drained to clear the software connections between the BIOS
   and hardware and clear any corruption in the temporary memory.
5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
   and mouse should suffice and be the only peripherals reconnected.
6. Turn it on to reinitialize the software connections between the BIOS and hardware

You should also clear the CMOS through the BIOS (see your system manual for how to get into the BIOS): Open your BIOS, go to the EXIT screen, load setup/optimized defaults, save, and exit.

How To Clear CMOS (Reset BIOS)

 

[T3rkoiz]

Ok thanks I'll try that

 

[T3rkoiz]

I tried that but it didn't work, do I hold the power button for 30 seconds before or after removing the battery

 

[writhziden]

After removing the battery.


http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html

 

[T3rkoiz]

I tired that and it boots to where I have to select windows repair or boot normally. If I boot normally I get same blue screen and if I boot to repair I get black screen with movable mouse.

 

[writhziden]

Is the system still under warranty?

   Warning

Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: The steps that follow can void your warranty!!!

Strip down your system to run only the bare essentials: one RAM module, the CPU, motherboard, one hard disk, one graphics card (or use onboard graphics if you have it), keyboard, mouse, and one monitor. See how the system behaves starting Windows normally and starting the repair disc. If it is stable, add one piece of hardware back at a time until you get crashes again or can no longer load the repair disc. Take notes of what hardware you add and how the system responds to the hardware changes.

As you add and remove hardware, follow these steps for ESD safety:

1. Shut down and turn off your computer.
2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

Once these steps have been followed, it is safe to remove and replace components within your computer.

 

[T3rkoiz]

no my system is not under warranty

 

[T3rkoiz]

Ill get the tools to try your recommended steps.

 

[writhziden]

Sounds good. Let us know once you are able to do those steps.