BOOTMGR is corrupt

cimurray

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I bought a student copy of Windows 7 professional upgrade for my daughter whose machine currently runs XP Pro. When I try to boot from the disk in her machine I get a message, "BOOTMGR is corrupt. The system cannot boot."
When I try and read the CD in my own PC (it runs Windows 7 ultimate) I cannot even see the disk contents.

Is my installation disk corrupt?
 

My Computer

OS
Windows ultimate 64 but
CPU
Q9550
Motherboard
Asus P5E3 Pro
Memory
4GB OCZ DDR3 Platinum
Graphics Card(s)
HD 5870
Hard Drives
Intel X25 80GB
Samsung F3 1TB
PSU
Corsair 620W modular
Case
Antec 900
Sure sounds like it's messed up. Did you download it and burn the DVD yourself or did you purchase the DVD? If purchased, return it for a new one.

If download and burn, try it again only use ImgBurn and set the write speed to 4X.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
Thanks for responding Ztrucker. I bought the software on a CD to make sure there were no issues with burning an original - no irony there then! I agree with your thinking that I should send it back but wanted to check with the many expert users who inhabit these forums if I was missing something - am I?
 

My Computer

OS
Windows ultimate 64 but
CPU
Q9550
Motherboard
Asus P5E3 Pro
Memory
4GB OCZ DDR3 Platinum
Graphics Card(s)
HD 5870
Hard Drives
Intel X25 80GB
Samsung F3 1TB
PSU
Corsair 620W modular
Case
Antec 900
Are you booting the DVD (not CD) in a DVD drive? How to Boot your Computer from a Bootable CD or DVD

The error you are getting means it's bypassing the DVD and attempting to boot the HD. Make sure the DVD drive is set to boot first in BIOS, before HD. Are you getting the telltale "Press any key to boot DVD?"

Or use the one-time BIOS Boot Menu key given on first boot screen to trigger the DVD.

Once you boot into DVD, select Install Now, Custom install, use Drive Options to delete all partitions, create new as desired, full format before installing Win7 to first partition. Ignore the 100mb boot partition Win7 creates to place the Repair console on F8 Advanced boot Tools menu.
 
Hi gregrocker. I have tried this DVD in three different DVD drives in three different machines and get the same message each time. I have also changed the boot drive to DVD and do get the "Press any key to boot DVD" message on each machine. It is after that I get the "BOOTMGR is corrupt" notice. Personally I think the DVD is goosed and I have now received my RMA authorisation from the supplier.
 

My Computer

OS
Windows ultimate 64 but
CPU
Q9550
Motherboard
Asus P5E3 Pro
Memory
4GB OCZ DDR3 Platinum
Graphics Card(s)
HD 5870
Hard Drives
Intel X25 80GB
Samsung F3 1TB
PSU
Corsair 620W modular
Case
Antec 900
It's rare, but couldn't be much else.

Once before this was solved by simply copying the DVD using ImgBurn, or extracting the ISO to burn another.

You will know if this will work and it's the physical disk rather than ISO if it passes official HASH check given here: Windows 7 RTM SHA-1 hash / checksums
HashTab... is the coolest thing ever!

Guess it depends on if you can wait for the new DVD to install. If not, leave the key blank and don't activate until you receive it.
 
Man Greg you have made a lot of posts..:)
 

My Computer

Computer Manufacturer/Model Number
Custom built be me
OS
Windows 7 Ultimate x64
CPU
Amd dual-core 4400 Socket 979
Motherboard
Asus A8N-SLI
Memory
Kingston 3gb ddr 3200
Graphics Card(s)
Radeon Sapphire HD5670 1gb GDDR5 Artic cooling
Sound Card
Standard Motherboards Realtec
Monitor(s) Displays
IC Power
Screen Resolution
1280 x 1024
Hard Drives
Seagate Barracuda 500gb Sata 16mb Cache 7200 rpm Primary Drive
300gb Maxtor IDE
Seagate 500gb usb freeagent backup drive
PSU
600 watt power star
Case
Lian-Li Aluminum
Cooling
MassCool Socket 979
Keyboard
Microsoft Comfort Curve
Mouse
Microsoft Basic Optical Mouse 2.0
Internet Speed
5mb
Other Info
The system as of now is about a year old and the OS was installed on 11/30/2010..
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