BOOTMGR is missing after win 8.1 updates

[delboy2028]

Hi guys, i have a samsung NP900X4c Laptop. It comes with a recovery partition with windows 7 and i purchased windows 8 upgrade from microsoft. I installed windows 8 then did the windows updated and installed 8.1 system installed and i installed samsung drivers VIA samsung update, i also installed updates via windows update. The system rebooted and gave me BOOTMGR is missing pres CTRL + ATL + Del to restart.

Since this i have tried to load the recovery partition to be hit with this message " This Computer does not support Samsung Recovery Solution 5"

The system does not have a built in cd-rom drive it is not picking up any usb device to let me boot from nor is it pickup any usb cd-rom drive to let me boot from cd-rom to allow me to try an boot sec repair or reinstallation of the OS via usb/cd-rom.

Have removed the tray and taken then battery from the bios and laptop battery off and still has not effected any thing... I am stumped and need advice please.

 

[fireberd]

I don't know about Samsung but on a Dell, if you install an OS other than the one the PC was delivered with the Dell recovery is no longer valid and can't be used.

As this is a Windows 8.1 issue, there is a separate forum for Windows 8/8.1 and it would be best to post there.
Windows 8 Forums

 

[delboy2028]

cheers buddy ill pop over there.


normally i get chance to install samsung recovery manager from there webpage after installing the windows 8 upgrade which i have done before thus allowing me to go back to windows 7 at any point which i have also done before this is a first.