BOSD Help

[jsparry]

Hi All,

I keep getting a BSOD and cant work out why. If anyone can point me in the right direction I would appreciate it.


Many Thanks
James

-------------------------------------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\042010-22042-01.dmp
C:\Users\J\AppData\Local\Temp\WER-28173-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

 

[zigzag3143]

Hi All,

I keep getting a BSOD and cant work out why. If anyone can point me in the right direction I would appreciate it.


Many Thanks
James

-------------------------------------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\042010-22042-01.dmp
C:\Users\J\AppData\Local\Temp\WER-28173-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

James

These DMPS dont give a lot of information. They do however point towards a system file.

Because of that I would suggest you run a system file check
type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/")

Let us know the results

Ken

 

[jsparry]

Many Thanks for your quick reply!!!

Run the command Results are shown below.

----------------------------------
C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

 

[jsparry]

Hi all,

Still geting constant blue screens. Any one have any ideas what i can do to try and work out what problem is.

Tried a format and clean install.
Updated all drivers

Any help would be great....

 

[jsparry]

Please Can any one help.

I'm at the last resort of about to randomly repace parts of my pc.

Recent Dumpfile attached.

 

[jsparry]

I think it could be the hard disk.

As it just had problems booting windows 7 due to Boot sectors.

But its starting now after a restart.

----
Have done a Gfx card stress test for 20 min was fine. (FurMarks)
Got to 90deg and then leveled out with no visible issues.

All Windows Mem tests are fine

Running Prime95 for CPU test atm. Been going a while and nothing yet.

Which leaves me with MOBO and HDD.

HDD is older than the Mobo hence y i think its that.

Would HDD be consistant with the Errors im getting?

I'm sorry to be a pain and demanding but im desperate

Thanks
James

 

[Bill2]

Hi James,

Your latest bsod appears to be caused by your sound driver.

Suggest you update/ change driver.

 

[jsparry]

Thanks bill2.

Any idea which one I have 2 installed.

One is onboard and the other is a creative xfi card

thanks
James

 

[Bill2]

My guess would be its the onboard sound.

 

[jsparry]

Idisabled the onboard in the Bios.
Restarted but then got a BSOD after about 5 minutes.


So i have just removed (Physicaly) the XFi card and re enabled the Onboard.


Any chance you can check the attached dump file to see if it is still same Sound card as before.

--
Also How do you work out what the problem is from the Dump file.
That way i wont have to bother you in future

 

[Bill2]

This bsod does not have the same cause as the previous one. Unfortunately, the dump doesnt contain too much info and System Service Exceptions are hard to debug anyway. But I do know, Creative drivers have had their fair share of problems in the past. Also, you said the bsod occurred after disabling onboard sound.

Suggest you continue with the present config and watch if the issue is resolved. If it reccurs, post again.

 

[jsparry]

Thanks for the fast reply bill.

Nothing yet.

Will keep you informed of the outcome.


Many Thanks Again
James

 

[jsparry]

Bill2,

I can't thank you enough.

It been 2 days and not one crash or blue screen (Never been on this long).

You are the best!!!

Thank You!!!!!!


James.