I purchased an installation disk for W7 Ultimate several months ago. Immediately made a clone of the disk. Since getting them I have used them both several times on my computer. Once for the original install and a couple more times when I did a clean install because the computer became bloated.
Tonight I tried to do another clean install and had many different problems. First the installation disk could not copy all the files required. tried the clone disk and it went to the last step and hung up Tried the official disks and it went clear through and restarted the installation.Did this several times. The last attempt the hard disk drivers were missing. Decided that both disks were corrupt and simply restored an image. Still need to do a clean install.
Any suggestions? Do you think that I can get MS to replace the disk?
Tonight I tried to do another clean install and had many different problems. First the installation disk could not copy all the files required. tried the clone disk and it went to the last step and hung up Tried the official disks and it went clear through and restarted the installation.Did this several times. The last attempt the hard disk drivers were missing. Decided that both disks were corrupt and simply restored an image. Still need to do a clean install.
Any suggestions? Do you think that I can get MS to replace the disk?
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus
- OS
- W7 Ultimate
- CPU
- 2.2 bh Intel Core i3-2330M
- Motherboard
- Asustek Computer Inc. P53E 1.0
- Memory
- 4MB
- Graphics Card(s)
- On Board
- Sound Card
- On Board
- Monitor(s) Displays
- On Board
- Screen Resolution
- 1366 X 768
- Hard Drives
- ST9500423AS
ST2000DM USB Backup Drive External