Broken Windows DVD?

AndyH W7f

New member
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2:26 PM
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64 bit Windows 7 Home Premium.
I don't know if this is Windows 7 specific but it certainly isn't anything I ever saw before.

I have the original MS Win7 DVD. Shortly after first installing, I made a back-up copy of the DVD. During my experiment and work-out-problems-with-the-new-computer period in January of this year, I installed, and did start-up repair, from both disks a number of times (i.e. both the original and the copy worked fine). Now neither work.

If I boot from the DVD, it makes the normal moves and "Windows is loading files," along with the gradually filling progress bar, plays on screen.
Next we see "Starting Windows" and shortly the colored flags appear.
Then we see the blue and white windblown sky appearance splash screen, upon which should appear the language option and something else (region?), but no text ever shows up. There is a white mouse cursor, which will move freely, but nothing whatsoever to select or click on. Clicking randomly here and there, and anywhere, does nothing. There is no response from any keyboard entry. Sometimes booting from the DVD produces a completely black screen with a white mouse cursor instead of the blue splash screen.

This lack of anything useful is the same whether the hard drives are in place or have their cables disconnected.

When Windows is booted from the hard drive, the DVD drive works normally. I can look at and copy from both Windows install DVDs, and nothings seems to be wrong with either.

Any ideas?
 

My Computer

OS
Win 7 Home Premium 64 bit
If you live in the United States or Canada there is a possibility that Microsoft will replace your Windows DVD if it is defective.

Replacement CD - Microsoft Answers

Obviously, if you had an OEM version you would have to contact your computer vendor for support.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Many motherboards have 2 controllers.
If using AHCI on the controller with the hard drives,
set the optical drives to IDE on the second controller.
Some optical drives don't perform well, when set to AHCI.

That may not be your problem, but it has worked fro me, in the past.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7-4790
Motherboard
GA-Z87X-D3H
Memory
G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
Graphics Card(s)
AMD Radeon R7 250
Sound Card
Realtek ALC892
Monitor(s) Displays
Samsung UN32EH5000, Dell 1703FPT
Screen Resolution
1920 x 1080, 1280 x 1024
Hard Drives
WD5003AZEX
WD10EZEX
Samsung HD103SJ
Samsung 128 GB 840 PRO
PSU
SeaSonic M12II SS-500GM
Case
Fractal Design Define R4
Cooling
Zalman CNPS9900ALED
Keyboard
Logitech K800
Mouse
Logitech M705
Internet Speed
16 Mbps
Antivirus
Avast
Browser
Firefox
Other Info
Bose Companion 2 Multimedia Speakers
Try writing the ISO to flash stick and boot it to see behavior: Install Ultra ISO trial version, on File tab OPen DVD, on Disk tab Write Disk Image, Format, Write. Boot under HD or USB.

If the same prob occurs you have a corrupt ISO. Borrow and extract another from DVD, or download one from a safe source on the web (like Digital Life).
 
I don't know how to explain.
I downloaded various utilities and ran tests with no negative results. The DVD boot continued to non-function.
I borrowed a Win7 ultimate DVD and a WinXP CD. This Win7 DVD behaved the same as my own, but the XP CD went all the way to ready-to-install.
Then the Win7 ultimate DVD worked too. Then mine did too. Everything seems to be back to normal now.
There are other problems I was pursuing when I ran into this snag, but that should go into a different thread, if I can organize it well enough to ask some reasonable questions.
 

My Computer

OS
Win 7 Home Premium 64 bit
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