BS after watching videos.

Serenity Frost

New member
Local time
9:07 PM
Messages
2
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\110811-18564-01.dmp
C:\Users\Serenity Frost\AppData\Local\Temp\WER-43165-0.sysdata.xml

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I am currently running a system scan to see if that fixes the problem, and all my drivers are up to date. I also don't have the win7 cd as it was not provided to me by Staples.
 

My Computer My Computer

Computer Manufacturer/Model Number
SAMSUNG ELECTRONICS CO., LTD. SF511 06HW
OS
Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
CPU
Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz
Motherboard
SAMSUNG ELECTRONICS CO., LTD. SF311/SF411/SF511 06HW
Memory
6058 Megabytes Usable Installed Memory
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
Intel (R) Display Audio, Realtech High Definition Audio
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
WDC WD5000BEVT-35A0RT0 (500.11 GB) -- drive 0, s/n WD-WXM1E11MUSU4, rev 01.01A01, Not SMART
Case
Laptop
I've done a system restore to the point before this started to happen, but the problem persists. I have tried reinstalling drivers, uninstalling new programs, etc. I downloaded a program that lets me read the dmp files and the common factor appears to be ntoskrnl.exe, but I've not been able to find a tutorial to help me repair it.

I also have a new dmp since my system restore.

If my concise writing is coming off rude, I apologize. I do appreciate any help you're willing to give me and am more than happy to wait patiently in the process.
 

My Computer My Computer

Computer Manufacturer/Model Number
SAMSUNG ELECTRONICS CO., LTD. SF511 06HW
OS
Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
CPU
Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz
Motherboard
SAMSUNG ELECTRONICS CO., LTD. SF311/SF411/SF511 06HW
Memory
6058 Megabytes Usable Installed Memory
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
Intel (R) Display Audio, Realtech High Definition Audio
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
WDC WD5000BEVT-35A0RT0 (500.11 GB) -- drive 0, s/n WD-WXM1E11MUSU4, rev 01.01A01, Not SMART
Case
Laptop
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