BSDO working with Bluestacks android emulator and whatsapp app

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krb2709

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Since when i have installed bluestacks version 0.9.1.4057, blue screen appears with heading IRQL not less or equal...As per instruction at forum i have configured dump file collection to small memory dump and started collecting dumps. Now i also installed blue screen viewer, it shows "caused by ntoskrnl.exe" .

This always happens whenever i work with whatsapp app on Bluestacks emulator with in 15 to 45 minutes of working. If i do not use bluestacks PC works fine for hours together.

I have collected necessary details by SF Diagnostic tool and "Grab all" details is attached hereto as zip file. I have been able to collect one dump only.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Assembled
OS
Windows 7 Ultimate x64 SP1
CPU
Intel 2.66 Ghz Core2 Quad Q8400- L949B428
Motherboard
Intel Dg41 R Q serial 01400C70
Memory
4 MB DDR2
Graphics Card(s)
Intel(R) G41 Express Chipset
Hard Drives
Hitachi 500 GB Hitachi Sata HDS721050CLA362 ATA Device
Antivirus
Avast 2014.9.0.2021
Browser
Firefox 32.0.3
Further crash happened in similar situation while working with bluestacks and whatsapp....

Fresh "grab all" by SF diganostic is attached herewith containing details of total two dumps. Kindly advise
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Assembled
OS
Windows 7 Ultimate x64 SP1
CPU
Intel 2.66 Ghz Core2 Quad Q8400- L949B428
Motherboard
Intel Dg41 R Q serial 01400C70
Memory
4 MB DDR2
Graphics Card(s)
Intel(R) G41 Express Chipset
Hard Drives
Hitachi 500 GB Hitachi Sata HDS721050CLA362 ATA Device
Antivirus
Avast 2014.9.0.2021
Browser
Firefox 32.0.3
Similar situation and third dump.. All Grab for all 3 dumps attached herewith ..all 3 incidences points at file ntoskrnl.exe Please someone analyses and suggest
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Assembled
OS
Windows 7 Ultimate x64 SP1
CPU
Intel 2.66 Ghz Core2 Quad Q8400- L949B428
Motherboard
Intel Dg41 R Q serial 01400C70
Memory
4 MB DDR2
Graphics Card(s)
Intel(R) G41 Express Chipset
Hard Drives
Hitachi 500 GB Hitachi Sata HDS721050CLA362 ATA Device
Antivirus
Avast 2014.9.0.2021
Browser
Firefox 32.0.3
Please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Thanks
Done and result attached as docx file...
to summaries again, followings are highlights

  1. Crash with BSOD happens only when i work with Bluestacks android emulator within 15 to 45 minutes of working..more specifically working on whatsapp app in emulator.
  2. Fourth crash happened on 27-09-14 21.34 hrs. Hence fresh "Garb all" data from SF diagnostic also attached which includes details of all 4 dumps.
  3. Out of four crash Two are IRQL_NOT_LESS_OR_EQUAL , 0x0000000a One is BAD_POOL_HEADER, 0x00000019 and One is DRIVER_CORRUPTED_EXPOOL,0x000000c5
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Assembled
OS
Windows 7 Ultimate x64 SP1
CPU
Intel 2.66 Ghz Core2 Quad Q8400- L949B428
Motherboard
Intel Dg41 R Q serial 01400C70
Memory
4 MB DDR2
Graphics Card(s)
Intel(R) G41 Express Chipset
Hard Drives
Hitachi 500 GB Hitachi Sata HDS721050CLA362 ATA Device
Antivirus
Avast 2014.9.0.2021
Browser
Firefox 32.0.3
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