BSOB when on internet ie 11,firefox etc...

[bobabuee]

when on internet I get bsod I have event log this happen a lot please help

C:\Windows\Minidump\041614-21106-01.dmp
C:\Users\bob shop 2013\AppData\Local\Temp\WER-64007-0.sysdata.xml

 

[bobabuee]

diagnostics tool info .zip attached

 

[Arc]

Hi bobabuee.

The crash dumps say that it is not a network issue, but a display issue.

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+277ce )

Followup: MachineOwner
---------

Stop 0xA0000001 is inherent with AMD/ATI display drivers/GPUs. Uninstall your installed version of the display driver.

• How-To Uninstall AMD Catalyst Drivers From A Windows Based System

Then clean up any possible leftover.

• http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Then install version 13.9 WHQL only.

• Previous AMD Catalyst? Display Drivers

Lately we have seen a lot of issues with the latest 13.12 WHQL AMD Catalyst.

Does it BSOD in the same way? Let us know, coz the answer is important to you.

 

[bobabuee]

thanks I am trying this ,post my results