BSOD 0x00000009F random shutdown

[Laegas]

BSOD 0x00000009f When working

Hi guys,

I have a problem with my PC. It's running Windows 7 Ultimate 32 bit, with ATI Radeon 4600. When I was working in Google Sketch Up, BSOD with 0x0000009f appears. Here you have a zip file with minidumbs, and hopefullz everything thing what you need

Thank you

 

[Tobias]

Uninstall Daemon Tools.

 

[Laegas]

Ok, done that. If some another problem will appear, I will write it there

 

[Laegas]

Well, i uninstalled Daemon Tools just like you said to me, but today, about ten minutes ago another BSOD with the same problem code apeared. So I am sending another minidumbs for you.

Thanks for your help

 

[Tobias]

Seems like you still have the sptd.sys driver on your computer, download and run the installer and choose uninstall.

 

[Laegas]

Ok, thank you for your fast help

 

[Laegas]

Well, still have a problems with BSOD. So there you have last minidumps.

Again thank you for you help

 

[Laegas]

Hi, this is my second thread here, because in the first thread noone answered after maybe 23 hours, so this is why I start a new thread, sorry guys Well, but i did all what was written in the first thread, uninstall Daemon Tools and some driver connected to Daemon Tools, but still have BSOD, so here you have minidumbs, hope you can help

Thank for your help

 

[centaur78]

Please use this tool to update your profile specs

Which version of your motherboard are you using 2.0 or 2.1 or 2.3 ??? should be there on your motherboard itself...

 

[Laegas]

Hmm, there is just x.x in the version line under motherboard tab. Thanks for your really fast help

 

[centaur78]

ok thats fine

The BSOD's are all pointing to jraid.sys.... you would need to go here and reinstall your raid drivers......

But before you do this I also need to know your PSU wattage .??? Update your specs please

 

[Laegas]

Specs updated. CPU wattage is 73W.

 

[centaur78]

i didnt ask your cpu wattage..... i asked for power supply wattage

 

[Laegas]

And where I can find it please? Is there some way how to dont look into the PC? I cant find it in the System Info.

 

[centaur78]

well open the computer.. and look for a box at the top where you connect the power cord... you will sticker there which would tell you the wattage...

 

[Tobias]

PM

Well, I've been busy with real life work.

Anyway, the BSODs seems to have been caused by the "GIGABYTE GBB36X Controller" driver.

8c5b5000 8c5d0000 jraid Thu Oct 29 09:14:05 2009 (4AE94ECD)


Also update the following drivers:
Realtek RTL8139/810x Family Fast Ethernet NIC
92fe0000 92fef000 Rtnicxp Fri May 30 17:12:11 2008 (4840194B)

Realtek PCIe GBE Family Controller
92fa3000 92fe0000 Rt86win7 Fri Nov 27 10:44:53 2009 (4B0F9F95)

ATI Radeon HD 4600 Series
91b4f000 91b88000 atikmpag Wed Jul 07 03:15:23 2010 (4C33D52B)

 

[Laegas]

That was a hard work for me But I've done it, I have 500W PSU.

 

[Laegas]

Some other helper send me link to this [URL="http://www.gigabyte.com/products/product-page.aspx?pid=3502#dl]site[/URL] and I downloaded a GIGABYTE SATA2 Driver for Windows 7 32 bit, is that the same?

 

[centaur78]

ok reinstall the raid driver and let me know how it goes.

 

[Laegas]

Ok, the driver installed, computer restarted, now I'll wait. Again, thanks for your help, really fast, very good, just keep it for others