BSOD - 0x0000001E

[ITsavvy]

Hello,

I have a user who keeps having BSOD's occur. I have zipped up the necessary files to be analyzed. Can someone please let me know what is causing them? Thank you in advance!

 

[YoYo155]

Welcome to SevenForums!

The .zip you attached does not contain dump files.
Make sure your computer is configured correctly to create dump files - http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

You can always check manually for them by looking in:

C:\Windows\system32\minidump

If there are .dmp files zip them and attach them here.

 

[ITsavvy]

Ah, seems the PC wasn't configured for creating any dump files. I set it and will have to wait till it happens again. Thanks!

 

[YoYo155]

Ah, seems the PC wasn't configured for creating any dump files. I set it and will have to wait till it happens again. Thanks!

Make sure you run SF Diagnostic Tool again when it occurs!