BSOD 0x0000003B (SYSTEM_SERVICE_EXCEPTION)

[whollyflush1]

Hi im a complete computer novice so bear with me, I've used the SF diagnosis tool and included it ITT. Basically im getting the BSOD every 2 hours or so. I've tried installing Dell's latest drivers and the microsoft hotfix to no avail.

I only started having problems around the 16/1 of which the only program installed that day was a Microsoft.NET Framework 4.5.1

 

[koolkat77]

Welcome to the forum.

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88008c24630, fffff8800dc1f6c0, 0}

*** WARNING: Unable to verify timestamp for mfeavfk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfeavfk.sys
Probably caused by : mfeavfk.sys ( mfeavfk+24630 )

Followup: MachineOwner
---------

McAfee & Norton are known cause of BSOD. Please remove them. Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

Reduce items at start-up: http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Perform a clean boot: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run a System file check (SFC): http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your Hard Drive(s): http://www.sevenforums.com/tutorials/433-disk-check.html

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Keep us posted.

BSOD BUGCHECK SUMMARY:

[FONT="Lucida Console"]Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sun Jan 19 06:49:23.787 2014 (UTC + 6:00)
System Uptime: 0 days 3:27:02.833
BugCheck 3B, {c0000005, fffff88008c24630, fffff8800dc1f6c0, 0}
*** WARNING: Unable to verify timestamp for mfeavfk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfeavfk.sys
Probably caused by : mfeavfk.sys ( mfeavfk+24630 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  chrome.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sun Jan 19 01:57:13.979 2014 (UTC + 6:00)
System Uptime: 0 days 0:31:08.415
BugCheck 3B, {c0000005, fffff880088b4630, fffff8800b5076c0, 0}
*** WARNING: Unable to verify timestamp for mfeavfk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfeavfk.sys
Probably caused by : mfeavfk.sys ( mfeavfk+24630 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  chrome.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Fri Jan 17 06:23:01.340 2014 (UTC + 6:00)
System Uptime: 0 days 5:11:49.871
BugCheck 3B, {c0000005, fffff88008631630, fffff8800ad506c0, 0}
Probably caused by : mfeavfk.sys ( mfeavfk+24630 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  chrome.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Fri Jan 17 01:10:45.915 2014 (UTC + 6:00)
System Uptime: 0 days 3:44:59.351
BugCheck 3B, {c0000005, fffff880088b4630, fffff8800d14d6c0, 0}
Probably caused by : mfeavfk.sys ( mfeavfk+24630 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  chrome.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Thu Jan 16 05:49:17.152 2014 (UTC + 6:00)
System Uptime: 0 days 1:54:07.588
BugCheck 3B, {c0000005, fffff8800887a630, fffff8800d7196c0, 0}
Probably caused by : mfeavfk.sys ( mfeavfk+24630 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  chrome.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

 

[whollyflush1]

Thanks alot for this, i actually uninstalled macfee just before making this thread and haven't had a BSOD since. I'll download that free anti virus yuo suggest.