BSOD 0x0000003b while browsing pictures likely caused by rdbss.sys

EroDoto

New member
Local time
8:27 AM
Messages
19
This afternoon I was downloading a file with my usual browser (Firefox) ; qbittorent was active in the background (seeding only 3 torrents).
At the same time I was browsing through few pictures using Honeyview (Honeyview Image Viewer - Download Free Photo Viewer to open JPEG, PNG, GIF files)
Then out of the blue it crashed .I do not rember the exact error code but it mentioned adf.sys.

According to BlueScreenView (NirSoft - freeware utilities: password recovery, system utilities, desktop utilities) it is a SYSTEM_SERVICE_EXCEPTION
Its bug check code is 0x0000003b .It has probably been caused by rdbss.sys

Few words about all but the most recent minidump

The 22th July's one is due to a blackout

10th July bsod was most likely caused by the security suite (a2service)

Do not mind all those minidumps referring to crashes older than a month .

They had been fixed or so it seems

Installing this https://support.microsoft.com/it-it/kb/2958399
Disabling hw acceleration (that had issue with nvidia drivers) in browser/adobe flash etc



Ram was tested for defects a couple months ago (Memtest run for more than 24 hrs without errors)
Same goes for the the gpu or the storage drives
Drivers (excluding the graphic card) are updated
I'm quite positive there is no malware.

Thanks for your help
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro 64bit;Windows 10,Ubuntui5 4670k16GB G.SKILL 1866 DDR3Evga GTX 980 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Pro 64bit;Windows 10,Ubuntu
CPU
i5 4670k
Motherboard
MSI Z87-G55
Memory
16GB G.SKILL 1866 DDR3
Graphics Card(s)
Evga GTX 980 Ti
Sound Card
Sounblaster Z
Monitor(s) Displays
Acer Xb270hu
Screen Resolution
2560x1440
Hard Drives
SanDisk Ultra 1TB (W7)
WD Gold 6TB
PSU
XFX Pro Series B.E. 750W 80 Plus Gold
Case
CM 690 III
Cooling
Phanteks PH-TC14PE
Keyboard
CM STORM QUICKFIRE TK
Mouse
Logitech G502 Proteus Core
Internet Speed
Vodafone 100 Mbit/s more or less
Antivirus
EMSISOFT Anti Malware Home
Browser
Firefox 93.0 ,Chrome 94
Don't be shy ;) any help is appreciated
 

My Computer My Computer

At a glance

Windows 7 Pro 64bit;Windows 10,Ubuntui5 4670k16GB G.SKILL 1866 DDR3Evga GTX 980 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Pro 64bit;Windows 10,Ubuntu
CPU
i5 4670k
Motherboard
MSI Z87-G55
Memory
16GB G.SKILL 1866 DDR3
Graphics Card(s)
Evga GTX 980 Ti
Sound Card
Sounblaster Z
Monitor(s) Displays
Acer Xb270hu
Screen Resolution
2560x1440
Hard Drives
SanDisk Ultra 1TB (W7)
WD Gold 6TB
PSU
XFX Pro Series B.E. 750W 80 Plus Gold
Case
CM 690 III
Cooling
Phanteks PH-TC14PE
Keyboard
CM STORM QUICKFIRE TK
Mouse
Logitech G502 Proteus Core
Internet Speed
Vodafone 100 Mbit/s more or less
Antivirus
EMSISOFT Anti Malware Home
Browser
Firefox 93.0 ,Chrome 94
C'mon
Any idea ?
 

My Computer My Computer

At a glance

Windows 7 Pro 64bit;Windows 10,Ubuntui5 4670k16GB G.SKILL 1866 DDR3Evga GTX 980 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Pro 64bit;Windows 10,Ubuntu
CPU
i5 4670k
Motherboard
MSI Z87-G55
Memory
16GB G.SKILL 1866 DDR3
Graphics Card(s)
Evga GTX 980 Ti
Sound Card
Sounblaster Z
Monitor(s) Displays
Acer Xb270hu
Screen Resolution
2560x1440
Hard Drives
SanDisk Ultra 1TB (W7)
WD Gold 6TB
PSU
XFX Pro Series B.E. 750W 80 Plus Gold
Case
CM 690 III
Cooling
Phanteks PH-TC14PE
Keyboard
CM STORM QUICKFIRE TK
Mouse
Logitech G502 Proteus Core
Internet Speed
Vodafone 100 Mbit/s more or less
Antivirus
EMSISOFT Anti Malware Home
Browser
Firefox 93.0 ,Chrome 94
Back
Top