BSOD - 0x000000d1

[maxwell005]

Dear all,

I my first post on these forums. I found it while searching google for a solution on my BSOD problem.


It started about 2 months ago but got it very rarely. Now it happens every 15 mins while playing games on my PC.
It depends on what games I am playing, on stracraft2 i didn't get the BSOD but while playing assassins creed brotherhood, I can't play for more than 15 min.

The BSOD error:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0xa9afe00c, 0x00000002, 0x00000000, 0x97a15714). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082811-21372-01.

I tried a few things to resolve this issue such as cleaning my pc from dust, updating my video driver, removing and cleaning parts, defrag, total virus check.

What I did not try yet:
- Windows updates
- registry cleaning
- ?



I've followed the tutorial and attached the report to this post.

Hoping to resolve my problem

Thanks

 

[panais]

Hi maxwell005 welcome to SF

Please follow these steps in this order,

Update your Creative\Sound Blaster software\driver.
http://support.creative.com/

Uninstall amd clean BitDefender from your system using the
http://www.bitdefender.com/files/KnowledgeBase/file/BitDefender_Uninstall_Tool.exe

Uninstall \DAEMON Tools Lite,find and use in C:\Program Files (x86)\DAEMON Tools Lite the uninst,restart.

Download DuplexSecure - Downloads and run SPTD choose uninstall,restart.

Download and install driver sweeper http://phyxion.net/item/driver-sweeper.html

Download the most recent software\driver for your ati http://support.amd.com/us/gpudownload/Pages/index.aspx

Uninstall ati software\driver,restart in safe mode,run driver sweeper,choose amd and clean any remaining fragments,restart in normal mode.

Install the new ati software\driver

Update DirectX http://www.microsoft.com/download/en/details.aspx?id=35

Download and instal mse Virus, Spyware & Malware Protection | Microsoft Security Essentials

Enable windows firewall.

For virtual drive download and install Download MagicISO 5.5.281 - FileHippo.com
---------------
Finish with the above steps and post back with ny results

 

[maxwell005]

Thanks panais

Will get back once I go through these steps

 

[panais]

Ok

 

[maxwell005]

Panais, btw At the time I got the BSOD my sound driver was already up to date

 

[maxwell005]

finished all the steps.

45 min in game and no crash for now.

Will let you know if something goes wrong.

Thanks again for your help.

EDIT: spoke too soon, got a BSOD a few minutes after writing this