BSOD 0x0000010D manly during shut down

alessand

New member
Local time
12:15 AM
Messages
3
Hello everybody,

I recently purchased a new PC from a company called Rhino where you can choose your parts and they mount the PC and install windows for you.
I bough it manly for home recording purposes (Music production).

I installed following SW:
-Cubase 8 Pro
-Native Instrument Komplete 10
-Waves Platinum
I installed following hardware
- Konplete Audio 6
- Komplete Kontrol S49
- USB eLicenser for Cubase
Beside that, everything is just as from factory

Unfortunately after a few days of usage, the problem with the BSOD started.
the exact code is
STOP: 0x0000010D (0x0000000000000006, 0x0000000000000003, 0x0000057FE4C39C28, 0xFFFFFA801D1B44A0)

Since I installed the above mentioned sw as I got the PC I cannot say if it could be the cause of the problem.

The problem occurs randomly every 3 or 4 day, mainly when I shut down the PC, but a couple of times it happened also when the PC was on.

I called Microsoft support but they replied that there is no way to find out which hardware or sw is causing the problem.

Is anybody able to help me out to find what is causing this problem and how could I fix it?
I would be very grateful for every hint.
Attached to this post the Zip file with the information.
Thank you in advance

Alessandro
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel i7 4770k32 GB DDR PC1333GeForce GTX 770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Rhino
OS
Windows 7 Home Premium
CPU
Intel i7 4770k
Motherboard
MSI Z97
Memory
32 GB DDR PC1333
Graphics Card(s)
GeForce GTX 770
Hard Drives
240 GB Sata 3SSD
2000GB SATA-III 7200rpm 64MB Cache
Antivirus
Avira
Browser
Firefox
Hello and welcome to Sevenforums!:orb:
Try running all the updates that are avaliabe from Windows Update.
BTW can you link me to rhino? Wanna explore them.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Hello Laith,

thanks for your reply, I´ve already tried to look for available updates and install them, but unfortunately it didn´t solve the problem..
here the link to Rhino
Rhino Computer
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel i7 4770k32 GB DDR PC1333GeForce GTX 770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Rhino
OS
Windows 7 Home Premium
CPU
Intel i7 4770k
Motherboard
MSI Z97
Memory
32 GB DDR PC1333
Graphics Card(s)
GeForce GTX 770
Hard Drives
240 GB Sata 3SSD
2000GB SATA-III 7200rpm 64MB Cache
Antivirus
Avira
Browser
Firefox

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Hi, I tried the test, it was passed..

After that I found out that I didn´t have the latest driver for my motherboard, I downloaded it and installed it, but today I got another bluescreen, so that wasn´t the problem:

- Is there a way to find out which component of my PC do not have the latest drivers?
- Is there way to identify which driver/hardware or software is causing the problem? From the bluescreen dump file or something like that?
 

My Computer My Computer

At a glance

Windows 7 Home PremiumIntel i7 4770k32 GB DDR PC1333GeForce GTX 770
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Rhino
OS
Windows 7 Home Premium
CPU
Intel i7 4770k
Motherboard
MSI Z97
Memory
32 GB DDR PC1333
Graphics Card(s)
GeForce GTX 770
Hard Drives
240 GB Sata 3SSD
2000GB SATA-III 7200rpm 64MB Cache
Antivirus
Avira
Browser
Firefox
Back
Top