BSOD : 0x00000116

spyslayer

New member
Local time
12:45 PM
Messages
17
Hi,
I just replaced my HD yesterday after it crashed last week.

now i am having bugcheck: 0x00000116, two times when i was working on my pc today.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa800c1864e0, 0xfffff880109d87a0, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 120114-20545-01.


My monitor suddenly went blank and next thing i knew my PC restarted. PC is running on Windows 7 home (64 bit) ,Dell, i7-3770 3.40Ghz, 8GB, nividia Geforce GT640.

(PS: I m a computer novice. do be patient with me. thanks)

any help is greatly appreciated! a thousand thanks in advance!

thankS!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. H61M-S2P-R3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GT 640
Sound Card
(1) High Definition Audio Device (2) Realtek High Definiti
Monitor(s) Displays
DELL 2340L, DELL 2320L
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD10EZEX-00WN4A0 ATA Device (2) TOSHIBA TransMemory USB Device
PSU
450w
Case
cooler master
Keyboard
dell
Mouse
dell
Antivirus
avast
Browser
IE,chrome, firefox
Why did you replace the harddrive? Did it have a hardware failure?
Did you restore an image of old disk to the new disk?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
No extra info shown on blue screen of death... Some dll or exe?
bsod 0x00000116 is most of the time a video driver problem. Try to get the latest video driver.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
yes, it's a hardware failure. how do u restore an image of old disk to the new disk?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. H61M-S2P-R3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GT 640
Sound Card
(1) High Definition Audio Device (2) Realtek High Definiti
Monitor(s) Displays
DELL 2340L, DELL 2320L
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD10EZEX-00WN4A0 ATA Device (2) TOSHIBA TransMemory USB Device
PSU
450w
Case
cooler master
Keyboard
dell
Mouse
dell
Antivirus
avast
Browser
IE,chrome, firefox
yes, it's a hardware failure. how do u restore an image of old disk to the new disk?
So your old disk was really faulty and you replaced it by a new empty one. Did you reinstall win7 on it?

How to restore..... : You should have made an image backup when all was still working correctly. did you do that? With which software?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I replaced it by a new empty one and new install win7 on it. i didn't make an image backup before the HD failure.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. H61M-S2P-R3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GT 640
Sound Card
(1) High Definition Audio Device (2) Realtek High Definiti
Monitor(s) Displays
DELL 2340L, DELL 2320L
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD10EZEX-00WN4A0 ATA Device (2) TOSHIBA TransMemory USB Device
PSU
450w
Case
cooler master
Keyboard
dell
Mouse
dell
Antivirus
avast
Browser
IE,chrome, firefox
i replaced it by a new empty one and install win7 on the new HD, and went to DELL website and install the drivers, then i copied some of the file from the old HD (as a slave disk) into the new HD..

.i didn't make an image backup when the old HDD was still working correctly.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. H61M-S2P-R3
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GT 640
Sound Card
(1) High Definition Audio Device (2) Realtek High Definiti
Monitor(s) Displays
DELL 2340L, DELL 2320L
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD10EZEX-00WN4A0 ATA Device (2) TOSHIBA TransMemory USB Device
PSU
450w
Case
cooler master
Keyboard
dell
Mouse
dell
Antivirus
avast
Browser
IE,chrome, firefox
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