Austringer
New member
- Local time
- 4:54 AM
- Messages
- 3
Hi all,
I purchased Windows 7x64 Professional last night. I downloaded it and burned the DVD, I had to use a workaround to burn the DVD due to the fact that I have XP 32bit installed. Once the DVD was burned I began the installation. As soon as I selected the HDD to install on and Custom installation, I hit next. The install began and I got the BSOD when it was expanding the installation files.
I have been a PC Tech since I was 10, I'm A+,MCSE and DCSE Certified, so I'm sure you will be able to see why this is aggravating me so badly.
Here are the Details I got from the BSOD:
The system encountered an uncorrectable hardware error
STOP: 0X00000124
This occurs before there are files on the HDD, so there is no minidump.
This problem has occurred in several places in the installation, I've experienced it in the following locations:
- Before the installation is fully loaded
- As soon as the HDD options appear
- Every time I click on the link that says "Drive Options (Advanced)"
- When the install is Epanding Installation Files
- After the installation has rebooted the machine and begun the setup. (I don't know how it got this far, but one of the times it did)
Hardware information:
Dell Inspiron 1720
2.2Ghz Intel Core 2 Duo w/4mb cache
Intel Chipset
3 GB DDR2 667mHz (1x 1GB, 1x 2GB SODIMMS)
GeForce 8600GS
1x 160GB SATA 5400RPM HDD
1x 160GB SATA 7200RPM HDD w/Drop Protection
What I've tried:
- Ensured that I have the latest BIOS update for the Dell Inspiron 1720: A09.
-Tried both ATA and AHCI, the install seems to get a bit further on AHCI
- Removed one DIMM of my memory (tried both the 2GB and the 1GB)
- Reset BIOS settings, tried multiple configurations, disabling unnecessary Hardware for example.
-Removed all prepherals from the machine (Wireless, Bluetooth)
-Removed one HDD, tried Both HDDs as primary.
I called Microsoft and got exactly what I expected.... nothing.. Absolute cluelessness.
At any rate, I have a couple theories:
1. My machine cant do the x64 version. I don't see that this is the solution though, because I've found several instances where people have got Win 7 X64 running on Dell Inspiron 1720s.
2. Something went wrong creating the disc. I've currently got the disc downloading on my work machine (Server 2008R2 x64) So it should create the Disc appropriately.
Any thoughts or Ideas on what I could try?
Any help is much appreciated.
I purchased Windows 7x64 Professional last night. I downloaded it and burned the DVD, I had to use a workaround to burn the DVD due to the fact that I have XP 32bit installed. Once the DVD was burned I began the installation. As soon as I selected the HDD to install on and Custom installation, I hit next. The install began and I got the BSOD when it was expanding the installation files.
I have been a PC Tech since I was 10, I'm A+,MCSE and DCSE Certified, so I'm sure you will be able to see why this is aggravating me so badly.
Here are the Details I got from the BSOD:
The system encountered an uncorrectable hardware error
STOP: 0X00000124
This occurs before there are files on the HDD, so there is no minidump.
This problem has occurred in several places in the installation, I've experienced it in the following locations:
- Before the installation is fully loaded
- As soon as the HDD options appear
- Every time I click on the link that says "Drive Options (Advanced)"
- When the install is Epanding Installation Files
- After the installation has rebooted the machine and begun the setup. (I don't know how it got this far, but one of the times it did)
Hardware information:
Dell Inspiron 1720
2.2Ghz Intel Core 2 Duo w/4mb cache
Intel Chipset
3 GB DDR2 667mHz (1x 1GB, 1x 2GB SODIMMS)
GeForce 8600GS
1x 160GB SATA 5400RPM HDD
1x 160GB SATA 7200RPM HDD w/Drop Protection
What I've tried:
- Ensured that I have the latest BIOS update for the Dell Inspiron 1720: A09.
-Tried both ATA and AHCI, the install seems to get a bit further on AHCI
- Removed one DIMM of my memory (tried both the 2GB and the 1GB)
- Reset BIOS settings, tried multiple configurations, disabling unnecessary Hardware for example.
-Removed all prepherals from the machine (Wireless, Bluetooth)
-Removed one HDD, tried Both HDDs as primary.
I called Microsoft and got exactly what I expected.... nothing.. Absolute cluelessness.
At any rate, I have a couple theories:
1. My machine cant do the x64 version. I don't see that this is the solution though, because I've found several instances where people have got Win 7 X64 running on Dell Inspiron 1720s.
2. Something went wrong creating the disc. I've currently got the disc downloading on my work machine (Server 2008R2 x64) So it should create the Disc appropriately.
Any thoughts or Ideas on what I could try?
Any help is much appreciated.
My Computer
- Computer Manufacturer/Model Number
- Dell Inspiron 1720
- OS
- XP Pro -> Windows 7x64 Pro
- CPU
- Core 2 Duo 2.2Ghz 4mb cache
- Motherboard
- Intel Chipset
- Memory
- 3GB 667 DDR2
- Graphics Card(s)
- GF8600GS
- Sound Card
- Sigmatel
- Monitor(s) Displays
- 1920X1200 WXUGA+
- Hard Drives
- 160GB 5400RPM SATA
160GB 7200RPM SATA w/Fall Protection
- PSU
- N/A
- Case
- N/A
- Cooling
- N/A