TIA for any help! I do not have a system restore point. It was not enabled on my computer. Memory and quick hard disk checks passed. Startup repair could not detect a problem. Drivers were checked and up to date. Could not get to Windows update to check on updates and don't know how to get to Bios to check if it needs an update (Tried F8 at boot but didn't see anything Bios related).
DM log collector zip file attached. I do not know what else to try. Any suggestions would be appreciated.
Thanks,
Christine
DM log collector zip file attached. I do not know what else to try. Any suggestions would be appreciated.
Thanks,
Christine
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP
- OS
- windows 7 home premium 64bit
- CPU
- Intel i7-377o @3.40 GHx
- Motherboard
- ACPix64
- Memory
- 12.0 GB
- Graphics Card(s)
- AMD Radeon HD 7770
- Hard Drives
- ST2000DL 003-9VT166 SCSI
- Antivirus
- McAfee
- Browser
- Chrome