BSOD 3 errors messages, iE, 3B and 50

cdaniele

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TIA for any help! I do not have a system restore point. It was not enabled on my computer. Memory and quick hard disk checks passed. Startup repair could not detect a problem. Drivers were checked and up to date. Could not get to Windows update to check on updates and don't know how to get to Bios to check if it needs an update (Tried F8 at boot but didn't see anything Bios related).
DM log collector zip file attached. I do not know what else to try. Any suggestions would be appreciated.
Thanks,
Christine
 

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HP
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windows 7 home premium 64bit
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Intel i7-377o @3.40 GHx
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12.0 GB
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What tests did you run?
 

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Memory test, quick hard disk check, ran startup repair but it could not find a problem. Looked at a few drivers to see if they were updated. I think that is all that I tried. I'm not very familiar in debugging a problem :(.

Hopefully you will be able to walk me through this.

Christine
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
windows 7 home premium 64bit
CPU
Intel i7-377o @3.40 GHx
Motherboard
ACPix64
Memory
12.0 GB
Graphics Card(s)
AMD Radeon HD 7770
Hard Drives
ST2000DL 003-9VT166 SCSI
Antivirus
McAfee
Browser
Chrome
What memory test? There are 3 I'm familiair with.

What quick hard disk check? From the BIOS?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
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Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
The tests were from different options from hitting F8 at startup.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
windows 7 home premium 64bit
CPU
Intel i7-377o @3.40 GHx
Motherboard
ACPix64
Memory
12.0 GB
Graphics Card(s)
AMD Radeon HD 7770
Hard Drives
ST2000DL 003-9VT166 SCSI
Antivirus
McAfee
Browser
Chrome



Diagnostic Test

 RAM TEST


arrow.png
Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

   Note
attachment.php


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
So I went out of town this weekend and set up the memory test. It passed all 8 passes of the test. Picture attached. Where do I go from here or what is next to test?

Thanks,
Christine
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
windows 7 home premium 64bit
CPU
Intel i7-377o @3.40 GHx
Motherboard
ACPix64
Memory
12.0 GB
Graphics Card(s)
AMD Radeon HD 7770
Hard Drives
ST2000DL 003-9VT166 SCSI
Antivirus
McAfee
Browser
Chrome
Remove the Elpida sticks, mixed memory is never a good idea.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Well it looks like your memory is fine. 67 hours of memtest86 without any errors is a good sign.

I agree with axe0 that mixing the memory isn't a great idea though. Did the BSODs start after adding extra ram?

It may be worth trying more exhaustive checks of the disks. Just because it passes a quick test does not mean it will pass a complete scan.

I'd also have a look if there are any driver updates for your graphics card as that may help.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate SP1 x64
CPU
Intel(R) Core 2 Duo E6600 'Conroe' 2.40Ghz (3.20Ghz - 400x8)
Motherboard
ASUS P5K-E WiFi-AP
Memory
4GB Corsair DDR2 XMS2-6400C4 (4-4-4-12 / DDR2-800MHz)
Graphics Card(s)
PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3
Hard Drives
1x Maxtor DiamondMax 22 500GB SATA II HDD (STM3500320AS)
2x Seagate Barracuda 7200.12 1TB SATA II HDD (ST31000528AS)
No, I've had this RAM for 5 years. I bought the computer this way...why did they mix the RAM if that's not a good idea...argh!
I will check the graphic card driver again but I'm pretty sure I already did that. I've been backing up my files in anticipation of reloading windows.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
windows 7 home premium 64bit
CPU
Intel i7-377o @3.40 GHx
Motherboard
ACPix64
Memory
12.0 GB
Graphics Card(s)
AMD Radeon HD 7770
Hard Drives
ST2000DL 003-9VT166 SCSI
Antivirus
McAfee
Browser
Chrome
Memtest 86+ checks if the ram works as it should.
It Does Not test if the ram works well together.

So I agree with the others. Mismatched ram is not a good idea. Most of the time it causes problems.

Jack
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
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Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
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Phanteks Luxe Tempered Glass 8 fans/ one radiator
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XSPC/ Water Cooled CPU
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Das 4 Professional
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Logitech M705/MX Anywhere 2-S
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Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
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LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
what kind of problems does mis-matched RAM cause? My plan moving forward is to removed the mis-matched RAM and then re-install Windows 7.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
windows 7 home premium 64bit
CPU
Intel i7-377o @3.40 GHx
Motherboard
ACPix64
Memory
12.0 GB
Graphics Card(s)
AMD Radeon HD 7770
Hard Drives
ST2000DL 003-9VT166 SCSI
Antivirus
McAfee
Browser
Chrome
Mismatched memory usually have different frequency, timing and voltage.
Windows can't run at multiple frequency, timing and voltages so either of the sticks must run at different specs than designed.

Hardware running at different specs than designed could malfunction, that's why it is a bad idea.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
You can change the ram without installing Windows 7 again.
Mismatched ram can cause all kinds of problem. To many to list.
All one has to remember is always use matched ram.

Jack
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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