Bsod 835ffc6c

[KRISTAL17]

Hi folks,

Getting intermittent BSOD problems of late. Was given these details when logging in Safe Mode:

BCCode: a
BCP1: 835FFC6C
BCP2: 00000002
BCP3: 00000001
BCP4: 826A2BAF
OS VERSION: 6_1_7600
SERVICE PACK: 0_0
PRODUCT: 256_1

Was advised that the problems could have occurred via some App Data in the Temp Internet Files and in a Minidump file, which I have now deleted.

Are these BC's of any use or sense to kind person who might be able to point me in the right direction?

Many thanks in advance,
Kris

 

[Northernsoul55]

Hey Kris and welcome to SF,



Firstly can you reconfigure windows to collect the correct info
You want "Mini-Dumps"

Please post back after next crash (as you have deleted minidump files)

Dump Files - Configure Windows to Create on BSOD

Also here are the instructions for posting:

Blue Screen of Death (BSOD) Posting Instructions



Cheers

Dave

 

[KRISTAL17]

Thanks Dave,

Really appreciate your help. Should it happen again (hopefully won't, but I am pretty sure it will), I will do exactly as details in your very useful instructions.

Thanks again,

Kris

 

[Northernsoul55]

No problem

In the meantime please update to Windows 7 Service Pack 1, as it will help provide stability to your installation and ensure all Windows updates are installed.

Cheers

Dave