Solved BSOD 9f a few minutes after boot, hang on boot/shutdown sometimes...

aaugusto

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The BSOD doesn't always happen, but it happens maybe once a week. The BSOD info file shows the following:

Code:
Problem signature:
Problem Event Name:    BlueScreen
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    1033
 
Additional information about the problem:
BCCode:    9f
BCP1:    0000000000000003
BCP2:    FFFFFA800A810060
BCP3:    FFFFF80000B9C3D8
BCP4:    FFFFFA800B1F4BD0
OS Version:    6_1_7601
Service Pack:    1_0
Product:    768_1
 
My system information:
 
System Information report written at: 09/08/14 08:46:20
System Name: ANDREW-PC
[System Summary]
 
Item    Value    
OS Name    Microsoft Windows 7 Home Premium    
Version    6.1.7601 Service Pack 1 Build 7601    
Other OS Description     Not Available    
OS Manufacturer    Microsoft Corporation    
System Name    ANDREW-PC    
System Manufacturer    CYBERPOWER Corporation    
System Model    MEGABOOK    
System Type    x64-based PC    
Processor    Intel(R) Core(TM) i7-4810MQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s)    
BIOS Version/Date    American Megatrends Inc. E16GCICP.510, 8/6/2013    
SMBIOS Version    2.7    
Windows Directory    C:\Windows    
System Directory    C:\Windows\system32    
Boot Device    \Device\HarddiskVolume1    
Locale    United States    
Hardware Abstraction Layer    Version = "6.1.7601.17514"    
User Name    Andrew-PC\Andrew    
Time Zone    Eastern Daylight Time    
Installed Physical Memory (RAM)    8.00 GB    
Total Physical Memory    7.92 GB    
Available Physical Memory    5.11 GB    
Total Virtual Memory    15.8 GB    
Available Virtual Memory    12.8 GB    
Page File Space    7.92 GB    
Page File    C:\pagefile.sys    
 
[Windows Error Reporting]
 
Time    Type    Details    
9/8/2014 12:39 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\090814-6645-01.dmp
C:\Users\Andrew\AppData\Local\Temp\WER-19562-0.sysdata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_10491054

Analysis symbol: 
Rechecking for solution: 0
Report Id: 090814-6645-01
Report Status: 0


I only left the error report for today since that is the last time it happened. I'm sorry if any information about this is too vague, but it really doesn't happen at any specific time with any specific configuration or while I'm doing a specific thing. Sometimes I'll be playing games, other times I'll just be on the internet. All I know from my research is that this BSOD is related to drivers, but I've installed all of my drivers. I've attached my whole exported system info.

Let me know if I should post any more information. Any help you can give would be amazing!!
 
Last edited by a moderator:

My Computer My Computer

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Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
did u try safe mode
 

My Computer My Computer

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windows 7 x32
Computer type
PC/Desktop
OS
windows 7 x32
Unfortunately since I cannot find a specific instance where the BSOD is happening, a Safe Mode test wouldn't help. I have booted into safe mode in the past when this happened much more frequently and it didn't happen there.

My laptop came with a driver install disk that contained all Windows 8 drivers, yet my computer is a Win 7 machine. When I noticed this I immediately decided to go to manufacturer sites to download the drivers. I tried to find all the same drivers (but win 7 version) that the install disk had.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
Hello aaugusto, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
 

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64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
My apologies for not posting this in the BSOD forum. This is my first time here and I didn't see that. I figured since it was (or I believe it to be) related to drivers, that I would post it here.

Anyways, the attached debug zip...
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
This just happened again during shutdown. I've attached another debug zip for you to evaluate.

Thanks in advance for your help.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
Oh and what's happening now that's pretty fun is that none of my USB ports are working. They are outputting power to the devices but my computer isn't recognizing that the devices are plugged in.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
Hey it's me again. This just happened again. I have more useful information. I recently installed WhoCrashed and got a dump file to read too.

WhoCrashed's report:
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 9/19/2014 2:16:51 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091814-7207-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800A82A060, 0xFFFFF80000B9C3D8, 0xFFFFFA800B660010)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 9/19/2014 2:16:51 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800A82A060, 0xFFFFF80000B9C3D8, 0xFFFFFA800B660010)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
-------------------------------------

I want to point out that this hasn't happened in several days since I updated my WLAN driver (uninstalled and let Windows installed as I realized it was one of the drivers I installed off of the questionable driver disc CyberPowerPC gave me).

I've attached the zip like before. Please don't let this thread die I really want this to get fixed :cry:
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
And again...I'm just posting the latest in case something may have changed. But I haven't installed any drivers or windows updates for anything since the last BSOD.

************************
WHO CRASHED:

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 9/22/2014 2:16:42 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\092114-7035-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800A84F060, 0xFFFFF80000BA2748, 0xFFFFFA800B1DE5E0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 9/22/2014 2:16:42 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800A84F060, 0xFFFFF80000BA2748, 0xFFFFFA800B1DE5E0)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
I wanted to add this in here too. This is my first custom computer, but I didn't know if this was weird. This is the driver reading from Intel's site. It doesn't recognize some of my drivers, so maybe that is the cause? I've tried going through the list but I've had no luck. What's odd is that chipset is blank but valid, I don't know about the nvidia audio device (unless that's part of my 765m), and the last two appear to be the latest, but the WLAN driver I couldn't find online, so I uninstalled the one I originally installed and let Windows install it automatically.


Graphics Driver



Product Detected Intel® HD Graphics 4600
Current Driver Installed 10.18.10.3907
Your driver is current.


Intel Chipset Software Installation Utility (Chipset INF)



Product Detected
Current Version Installed 10.0.13
This version is valid.


Audio Driver for Intel Desktop Board



Product Detected NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Current Driver Installed
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>


Wireless Networking (WiFi)



Product Detected Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC
Current Driver Installed 2007.12.419.2013
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>


Wired Networking



Product Detected Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Current Driver Installed 8.0.2.42
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
This thread is all over the place, please take a moment, see option two in this thread and run
SF Diagnostic Tool.
I'll need all the dumps let it run fully, there should be eight files excluding the dump files.
Post the file here in your next post.
 

My Computer My Computer

At a glance

Windows 10Intel Core i5 3570K16GB 1600Mhz G.SkillGigabyte GTX 970 G1-Gaming
Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
Sorry for the thread appearing all over the place. I wasn't getting any responses so I wanted to both update the thread with the latest dumps as well as show how frequently this is happening. I've done as you've asked.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
No dumps are present, have you run CCleaner recently?

View attachment 334263
Please refrain from using it during the remainder of the troubleshooting
process as it deletes the dump files which we need.
 

My Computer My Computer

At a glance

Windows 10Intel Core i5 3570K16GB 1600Mhz G.SkillGigabyte GTX 970 G1-Gaming
Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
You know what, I didn't even think of that. It runs at startup. But the last zip I uploaded has the dump from the latest BSOD. I've attached it again here. I used Option 1 for these debug zips. Otherwise I'll have to wait til it happens again.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
:ar: Please remove it from running at startup.

I managed to recover only two dumps from your pas posts in this thread
and both point to a realtek bluetooth driver please "remove" it for now
by changing the file extension to .old instead of the original .sys .

:info:

  1. Initiate the run dialogue box, :orb:(Windows Key) + R.
  2. Type drivers and hit the enter key.
  3. Locate the file titled, RtkBtfilter.sys and rename it to RtkBtfilter.old.
  4. Reboot to take affect.

Code:
[COLOR=RoyalBlue]lmvm[/COLOR] [COLOR=SeaGreen]RtkBtfilter[/COLOR]
Browse full module list
start             end                 module name
fffff880`07e40000 fffff880`07ec3000   RtkBtfilter T (no symbols)           
    Loaded symbol image file: RtkBtfilter.sys
    Image path: \SystemRoot\system32\DRIVERS\RtkBtfilter.sys
    Image name: RtkBtfilter.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR=Red][U]Fri Oct 19 09:39:34 2012[/U][/COLOR]


Do you sue bluetooth device(s) on a daily basis?
 

My Computer My Computer

At a glance

Windows 10Intel Core i5 3570K16GB 1600Mhz G.SkillGigabyte GTX 970 G1-Gaming
Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
I actually never use bluetooth at all. Funny enough, that's one of the drivers I installed from the disk I believe. Also noticed that the link you shared says its for Windows 8, so that would definitely be an issue.

I hit Win + R and type driver but I get an error saying it can't be found. Is there another way to get in there?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
Scratch that - I got it.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
So I went here: C:\Windows\System32\drivers

Changed RtkBtfilter.sys to .old, restarted...now what? Just see if it happens again?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
Pretty much, now it's a waiting game.

Did Windows indicate anything about looking / installing a new driver when he started up?
Please take a screenshot of your Device Manager.


  1. Initiate the run dialogue box, :orb:(Windows Key) + R.
  2. Type devmgmt.msc and hit the enter key.
  3. Upload a (click>) screenshot.
 

My Computer My Computer

At a glance

Windows 10Intel Core i5 3570K16GB 1600Mhz G.SkillGigabyte GTX 970 G1-Gaming
Computer type
PC/Desktop
OS
Windows 10
CPU
Intel Core i5 3570K
Motherboard
Asus P8Z77V-PRO
Memory
16GB 1600Mhz G.Skill
Graphics Card(s)
Gigabyte GTX 970 G1-Gaming
PSU
Seasonic 1000W Platinum
Case
Fractal Design Define R4
Cooling
Noctua NH-D14
Windows did not try to install any updates. Yellow triangle here. Here's the screenshot.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i7 4900MQ8GB DDR3 SingleIntel HD Graphics 4600, NVIDIA GeForce GTX 765M
Computer type
Laptop
Computer Manufacturer/Model Number
CyberPower PC
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7 4900MQ
Motherboard
MSI MS-16GC
Memory
8GB DDR3 Single
Graphics Card(s)
Intel HD Graphics 4600, NVIDIA GeForce GTX 765M
Hard Drives
120 GB SSD
1TB 7200 RPM HDD
Antivirus
BitDefender Antivirus Plus, Malwarebytes
Browser
Chrome, IE 11
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