BSOD a lot during video rendering/gaming, bccode A1, D1, 7a, e, etc

glenjj

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Hey guys, got an issue that seems pretty common only during certain things I do
Lately I'm getting a lot of BSOD during video rendering (using Premier pro cs6), a fair amount during gaming, and sometimes during normal video playback like youtube or a movie, which makes me think it's my gfx card but I dunno I'm no expert.

Codes are mainly out of these bunch: bccode 1a, D1, 7a, e, etc etc

I have run my RAM through some long tests on Memtest86+, no errors, I ran FurMark for a long time without an issue, prime95 was hit and miss, sometimes ran for a whle, sometimes it would just keep crashing the program.

So yeah I need help fixing this issue as I do youtube videos and lately I can take half a day to get one video finally rendered without a bsod... or the program itself crashing

What info do you guys need to help diagnose my issues? :/ or other tests I should run

Cheers guys
 

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Okay will do
 

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Ok attached the zip file
 

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The zip you uploaded does not contain any crash dump.

Follow it: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.
 

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Okay I installed the registry change, PC crashed with a bccode 50 code (during a video render), but there's nothing in the minidump folder.. is that because I should of restarted before the registry change took effect?
 

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That's what the instructions tell you to do in step #8. Restart if you haven't already and wait for a crash.

If you're overclocking anything stop and reset everything to their respective defaults.
When you list mbam and spybot as your antivirus, are they the actual antivirus/antimalware programs or do you use them just to scan on demand?
I would uninstall spybot as it causes nothing but trouble for Win7. Use MSE or another third-party program in its place to test.

Meanwhile look these points over: bccode 50 code. Each one of your errors is a separate link: Codes are mainly out of these bunch: bccode 1a, D1, 7a, 7e, etc etc, I don't how to look up etc, etc.

Some of your errors are here also: Troubleshooting Common Stop Messages

Each one of these links will have causes and recommended courses of action to take to troubleshoot.
 

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I might be out of order here but for starters I would start with the basics and use my ditty and post back a shot of the PSU volts please
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic.
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each + down into the component itself and then click on it - in the right hand side will appear all sorts of details including brands speeds and other essential info that device. See pic for example.
 

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Okay I installed the registry change, PC crashed with a bccode 50 code (during a video render), but there's nothing in the minidump folder.. is that because I should of restarted before the registry change took effect?
I'd like to make sure that you chose the correct reg file. If you incorrectly chose the reg file from point 1
- that sets Write debugging information [ (none)
picture.php
]

Point 2 in Arc's reference (post# 5):
2. To have Windows Create a Small memory dump (Minidump) File on BSOD
Create_Minidump_on_BSOD.reg​

If you are overclocking - reset to default clock values.

Also, please reseat your memory modules.
 

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I might be out of order here but for starters I would start with the basics and use my ditty and post back a shot of the PSU volts please
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic.
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each + down into the component itself and then click on it - in the right hand side will appear all sorts of details including brands speeds and other essential info that device. See pic for example.

I'll do that and get back to ya

[Edit]
Okay attached the list of voltages etc of everything


Okay I installed the registry change, PC crashed with a bccode 50 code (during a video render), but there's nothing in the minidump folder.. is that because I should of restarted before the registry change took effect?
I'd like to make sure that you chose the correct reg file. If you incorrectly chose the reg file from point 1
- that sets Write debugging information [ (none)
picture.php
]

Point 2 in Arc's reference (post# 5):
2. To have Windows Create a Small memory dump (Minidump) File on BSOD
Create_Minidump_on_BSOD.reg​

If you are overclocking - reset to default clock values.

Also, please reseat your memory modules.

I installed the reg file from Point 2.

I don't overclock.

Reset memory modules?
 

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LG ULTRAWIDE (NVIDIA High Definition Audio)
Thanks glenjj,

I just wanted to be sure that the correct reg file was used since there was no dump produced.

Good, it's not an overclocking issue since you don't overclock.

Reseat memory module(s) , not reset ;)
- physically remove the memory module and reinsert.

Bill
.
 

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Is everything normal with my volts etc in the screenshot?

Thanks glenjj,

I just wanted to be sure that the correct reg file was used since there was no dump produced.

Good, it's not an overclocking issue since you don't overclock.

Reseat memory module(s) , not reset ;)
- physically remove the memory module and reinsert.

Bill
.

Oh lol, well yeah I can redo that.

I'm actually waiting for my pc to crash now... the one time I want it to and it's been stable the last few days Lol go figure
 
Last edited:

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Yes the volts are ok it is the Nuvoton section that you need for PSU info the VBATT is the dead give away - it is the CMOS battery (BIOS) volts.
 

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Yes the volts are ok it is the Nuvoton section that you need for PSU info the VBATT is the dead give away - it is the CMOS battery (BIOS) volts.

I don't understand half of what you said sorry XD still learning all this stuff, so there is a problem with my volts? or isn't :/
 

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OK Glenn I am guessing it is an Asus board a' la the Nuvoton section in your readout in HW Info unless it is a brand of board that uses it too - another common one is ITE.
But I digress that section shows to major voltages on the rails coming from the PSU and it they are not within +/- 5% of the rated voltage then you will have problems failures etc etc

So if you take the 12v rail for example - probably the rail most important then anything below 11.4v and above 12.6v will impact on the machine working - or not. Now a PSU has a special test circuit within it that tests those rails outputs before allowing a signal to pin 8 on the 24 pin plug from the PSU to then allow the CPU to fire up it is a safety feature and is called the Power_Good signal.

Now not all PSU's are made equal as we all know and the better brands have far better test circuits before the Power_Good is sent - it does this in a heart beat and if that signal goes out of set limits it will shut the machine down even after it has started running. All this is why I asked for the PSU readout:)
Quote from the link Voltage Rails - Power Supply 101: A Reference Of Specifications
The Power_Good signal (sometimes called Power_OK or PWR_OK) is a +5 V (nominal) active high signal (with a variation from +2.4 V through +6.0 V generally being considered acceptable) that is supplied to the motherboard when the power supply has passed its internal self-tests and the output voltages have stabilized. This typically takes place anywhere from 100 ms to 500 ms (0.1–0.5 seconds) after you turn on the power supply switch. The power supply then sends the Power_Good signal to the motherboard, where the processor timer chip that controls the reset line to the processor receives it.

I have attached a pic of your PSU readout with the rails marked.

I hope I haven't been too obscure with this it is just that without the PSU performing well - nothing else is going to, and I do stand to be corrected on what I have said ;)
 

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Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
OK Glenn I am guessing it is an Asus board a' la the Nuvoton section in your readout in HW Info unless it is a brand of board that uses it too - another common one is ITE.
But I digress that section shows to major voltages on the rails coming from the PSU and it they are not within +/- 5% of the rated voltage then you will have problems failures etc etc

So if you take the 12v rail for example - probably the rail most important then anything below 11.4v and above 12.6v will impact on the machine working - or not. Now a PSU has a special test circuit within it that tests those rails outputs before allowing a signal to pin 8 on the 24 pin plug from the PSU to then allow the CPU to fire up it is a safety feature and is called the Power_Good signal.

Now not all PSU's are made equal as we all know and the better brands have far better test circuits before the Power_Good is sent - it does this in a heart beat and if that signal goes out of set limits it will shut the machine down even after it has started running. All this is why I asked for the PSU readout:)
Quote from the link Voltage Rails - Power Supply 101: A Reference Of Specifications
The Power_Good signal (sometimes called Power_OK or PWR_OK) is a +5 V (nominal) active high signal (with a variation from +2.4 V through +6.0 V generally being considered acceptable) that is supplied to the motherboard when the power supply has passed its internal self-tests and the output voltages have stabilized. This typically takes place anywhere from 100 ms to 500 ms (0.1–0.5 seconds) after you turn on the power supply switch. The power supply then sends the Power_Good signal to the motherboard, where the processor timer chip that controls the reset line to the processor receives it.

I have attached a pic of your PSU readout with the rails marked.

I hope I haven't been too obscure with this it is just that without the PSU performing well - nothing else is going to, and I do stand to be corrected on what I have said ;)


Soooo.. my PSU is not working right?
 

My Computer My Computer

At a glance

Windows 7 pro 64bitIntel core i7 6700 @ 3.40ghz32gbNvidia gefoce GTX 970 MSI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 pro 64bit
CPU
Intel core i7 6700 @ 3.40ghz
Motherboard
ASRock z170 extreme4
Memory
32gb
Graphics Card(s)
Nvidia gefoce GTX 970 MSI
Sound Card
Realtek High Definition Audio. NVIDIA High Definition Audio.
Monitor(s) Displays
LG ultrawide
Screen Resolution
2560 x 1080
Hard Drives
2tb
Keyboard
logitech G510s
Mouse
logitech g502
Antivirus
malwarebytes, spybot
Browser
Chrome/firefox
Other Info
Audio Playback Devices:
Realtek Digital Output (Realtek High Definition Audio)
Speakers (Realtek High Definition Audio) (default)
LG ULTRAWIDE (NVIDIA High Definition Audio)
No mate it is fine you can see but the rails I marked off - no probs I thought a little insight might explain why I was a bit pedantic about knowing why I wanted to see those rail volts.

That HW Info also if you want some in depth info on other components use B: it will detail out to the Nth degree see pic for an example - my RAM in my main machine.
You can do this for all components just by clicking on the + against what you want to look at for brand, model, specs etc takes no time at all and like I said so in depth detail.
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Okay I have had 3 bsod recently and none saved any minidumps, and since installing that registry edit the bsod screen goes away so quick, dont even see the minidump countdown to 100% now like it used to...

So now what? pc still crashes, 4A was the last one, during video rendering as usual
 

My Computer My Computer

At a glance

Windows 7 pro 64bitIntel core i7 6700 @ 3.40ghz32gbNvidia gefoce GTX 970 MSI
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 pro 64bit
CPU
Intel core i7 6700 @ 3.40ghz
Motherboard
ASRock z170 extreme4
Memory
32gb
Graphics Card(s)
Nvidia gefoce GTX 970 MSI
Sound Card
Realtek High Definition Audio. NVIDIA High Definition Audio.
Monitor(s) Displays
LG ultrawide
Screen Resolution
2560 x 1080
Hard Drives
2tb
Keyboard
logitech G510s
Mouse
logitech g502
Antivirus
malwarebytes, spybot
Browser
Chrome/firefox
Other Info
Audio Playback Devices:
Realtek Digital Output (Realtek High Definition Audio)
Speakers (Realtek High Definition Audio) (default)
LG ULTRAWIDE (NVIDIA High Definition Audio)
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