BSOD after 10minutes While playing Crossfire!

devilron24

New member
Local time
10:07 AM
Messages
26
The Title Says It All!
Here are My System Specs
Windows 7 Ultimate SP1
Nvidia GeForce 8400 GS
Pentium(R) Dual-Core CPU E5300 @ 2.60GHz
Microsoft PS/2 Mouse
Standard PS/2 Keyboard


My Minidumps!!
View attachment 198007
 

My Computer My Computer

OS
Windows 7 Professional SP1
Screen Resolution
1280x800
Please follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html to provide us with more information and the crash reports. While the minidumps are useful, they are not the most comprehensive information available to allow us to provide informed troubleshooting.

Your latest crash was caused by Norton. Please remove it using the Norton Removal Tool and replace with Microsoft Security Essentials - Free Antivirus for Windows to run with Windows firewall.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Please follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html to provide us with more information and the crash reports. While the minidumps are useful, they are not the most comprehensive information available to allow us to provide informed troubleshooting.

Your latest crash was caused by Norton. Please remove it using the Norton Removal Tool and replace with Microsoft Security Essentials - Free Antivirus for Windows to run with Windows firewall.
Here!
View attachment 198074

Is Windows 7 . . .
- x86 (32-bit) or x64 ? X86 (32-Bit)
- the original installed OS on the system? Windows XP SP3
- an OEM or full retail version? Full Retail

- What is the age of system (hardware)? Don't Remember
- What is the age of OS installation (have you re-installed the OS?) Don't Remember and Yes i re-installed!
 

My Computer My Computer

OS
Windows 7 Professional SP1
Screen Resolution
1280x800
Given that you have a lot of NTFS sets on the stack, remove Smart Defrag as it is known to cause crashes related to the NTFS driver. Post back if you still have crashes after removing Norton and Smart Defrag.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Given that you have a lot of NTFS sets on the stack, remove Smart Defrag as it is known to cause crashes related to the NTFS driver. Post back if you still have crashes after removing Norton and Smart Defrag.

I Already Remove Norton and Installs Microsoft Security Essentials - Free Antivirus for Windows but how can i remove smart defrag?
 

My Computer My Computer

OS
Windows 7 Professional SP1
Screen Resolution
1280x800
Smart Defrag is a freeware program. You should be able to remove it through Start Menu -> Control Panel -> Uninstall a program.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Code:
Loading Dump File [F:\BSODDmpFiles\devilron24\123\021512-13046-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Machine Name:
Kernel base = 0x82c09000 PsLoadedModuleList = 0x82d49230
Debug session time: Tue Feb 14 15:00:52.345 2012 (GMT-7)
System Uptime: 0 days 2:29:09.017
Loading Kernel Symbols
...............................................................
................................................................
...........
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 91f07bb1, 8e7e29e8, 8e7e25c0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+f )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 91f07bb1, The address that the exception occurred at
Arg3: 8e7e29e8, Exception Record Address
Arg4: 8e7e25c0, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+f
91f07bb1 8b31            mov     esi,dword ptr [ecx]

EXCEPTION_RECORD:  8e7e29e8 -- (.exr 0xffffffff8e7e29e8)
ExceptionAddress: 91f07bb1 (dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x0000000f)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000000
Attempt to read from address 00000000

CONTEXT:  8e7e25c0 -- (.cxr 0xffffffff8e7e25c0)
eax=867d9a80 ebx=00000000 ecx=00000000 edx=00000002 esi=86669000 edi=86669000
eip=91f07bb1 esp=8e7e2ab0 ebp=8e7e2abc iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0xf:
91f07bb1 8b31            mov     esi,dword ptr [ecx]  ds:0023:00000000=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  NULL_DEREFERENCE

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  00000000

READ_ADDRESS: GetPointerFromAddress: unable to read from 82d68828
Unable to read MiSystemVaType memory at 82d48d80
 00000000 

FOLLOWUP_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+f
91f07bb1 8b31            mov     esi,dword ptr [ecx]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from 91f0b24c to 91f07bb1

STACK_TEXT:  
8e7e2abc 91f0b24c 867d9a80 00000001 00000000 dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0xf
8e7e2bb8 91f22850 971213f0 00000000 84fdd628 dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x2f6
8e7e2d18 91f23141 84d777f8 86f40d90 8e7e2d3c dxgmms1!VidSchiSubmitRenderCommand+0x1c0
8e7e2d28 91f233de 84d777f8 82c37fa2 86633748 dxgmms1!VidSchiSubmitQueueCommand+0x61
8e7e2d3c 91f23485 86633748 00000000 86636d48 dxgmms1!VidSchiRun_PriorityTable+0x24
8e7e2d50 82df146a 86633748 ad99475f 00000000 dxgmms1!VidSchiWorkerThread+0x7f
8e7e2d90 82c92989 91f23406 86633748 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d4a24c1

STACK_COMMAND:  .cxr 0xffffffff8e7e25c0 ; kb

FAILURE_BUCKET_ID:  0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+f

BUCKET_ID:  0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+f

Followup: MachineOwner
---------

Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

  1. Download the latest drivers for your display card(s)
  2. Click Start Menu
  3. Right Click My Computer/Computer
  4. Click Manage
  5. Click Device Manager from the list on the left
  6. Expand Display adapters
  7. Do the following for each adapter (in case you have multiple display cards)
    • Right click the adapter
    • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
    • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  8. Restart your computer after uninstalling drivers for all display cards
  9. Install the latest driver for the display cards once Windows starts

Alternatively:
  1. Login as an adminstrative user
  2. Download the latest drivers for your display card(s)
  3. Click Start Menu
  4. Click Control Panel
  5. Click Hardware and Sound
  6. Click Device Manager (the last link under Devices and Printers)
  7. Expand Display adapters
  8. Do the following for each adapter (in case you have multiple display cards)
    • Right click the adapter
    • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
    • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  9. Restart your computer after uninstalling drivers for all display cards
  10. Install the latest driver for the display cards once Windows starts




Update your Realtek Network driver. It is dated pre-Windows 7. Realtek

Code:
Rt86win7	91f49000	91f6e000	Thu Feb 26 02:04:22 2009 (49a65b16)	00022867		Rt86win7.sys
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Code:
Loading Dump File [F:\BSODDmpFiles\devilron24\123\021512-13046-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Machine Name:
Kernel base = 0x82c09000 PsLoadedModuleList = 0x82d49230
Debug session time: Tue Feb 14 15:00:52.345 2012 (GMT-7)
System Uptime: 0 days 2:29:09.017
Loading Kernel Symbols
...............................................................
................................................................
...........
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 91f07bb1, 8e7e29e8, 8e7e25c0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+f )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 91f07bb1, The address that the exception occurred at
Arg3: 8e7e29e8, Exception Record Address
Arg4: 8e7e25c0, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+f
91f07bb1 8b31            mov     esi,dword ptr [ecx]

EXCEPTION_RECORD:  8e7e29e8 -- (.exr 0xffffffff8e7e29e8)
ExceptionAddress: 91f07bb1 (dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x0000000f)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000000
Attempt to read from address 00000000

CONTEXT:  8e7e25c0 -- (.cxr 0xffffffff8e7e25c0)
eax=867d9a80 ebx=00000000 ecx=00000000 edx=00000002 esi=86669000 edi=86669000
eip=91f07bb1 esp=8e7e2ab0 ebp=8e7e2abc iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0xf:
91f07bb1 8b31            mov     esi,dword ptr [ecx]  ds:0023:00000000=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  NULL_DEREFERENCE

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  00000000

READ_ADDRESS: GetPointerFromAddress: unable to read from 82d68828
Unable to read MiSystemVaType memory at 82d48d80
 00000000 

FOLLOWUP_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+f
91f07bb1 8b31            mov     esi,dword ptr [ecx]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from 91f0b24c to 91f07bb1

STACK_TEXT:  
8e7e2abc 91f0b24c 867d9a80 00000001 00000000 dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0xf
8e7e2bb8 91f22850 971213f0 00000000 84fdd628 dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x2f6
8e7e2d18 91f23141 84d777f8 86f40d90 8e7e2d3c dxgmms1!VidSchiSubmitRenderCommand+0x1c0
8e7e2d28 91f233de 84d777f8 82c37fa2 86633748 dxgmms1!VidSchiSubmitQueueCommand+0x61
8e7e2d3c 91f23485 86633748 00000000 86636d48 dxgmms1!VidSchiRun_PriorityTable+0x24
8e7e2d50 82df146a 86633748 ad99475f 00000000 dxgmms1!VidSchiWorkerThread+0x7f
8e7e2d90 82c92989 91f23406 86633748 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d4a24c1

STACK_COMMAND:  .cxr 0xffffffff8e7e25c0 ; kb

FAILURE_BUCKET_ID:  0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+f

BUCKET_ID:  0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+f

Followup: MachineOwner
---------

Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

  1. Download the latest drivers for your display card(s)
  2. Click Start Menu
  3. Right Click My Computer/Computer
  4. Click Manage
  5. Click Device Manager from the list on the left
  6. Expand Display adapters
  7. Do the following for each adapter (in case you have multiple display cards)
    • Right click the adapter
    • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
    • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  8. Restart your computer after uninstalling drivers for all display cards
  9. Install the latest driver for the display cards once Windows starts

Alternatively:
  1. Login as an adminstrative user
  2. Download the latest drivers for your display card(s)
  3. Click Start Menu
  4. Click Control Panel
  5. Click Hardware and Sound
  6. Click Device Manager (the last link under Devices and Printers)
  7. Expand Display adapters
  8. Do the following for each adapter (in case you have multiple display cards)
    • Right click the adapter
    • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
    • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  9. Restart your computer after uninstalling drivers for all display cards
  10. Install the latest driver for the display cards once Windows starts




Update your Realtek Network driver. It is dated pre-Windows 7. Realtek

Code:
Rt86win7	91f49000	91f6e000	Thu Feb 26 02:04:22 2009 (49a65b16)	00022867		Rt86win7.sys
Finish Installing New Realtek Driver but the Nvidia is not after i launch the installer or extract it an error POPS UP! 7-Zip: Data Error. Please HELP!
 

My Computer My Computer

OS
Windows 7 Professional SP1
Screen Resolution
1280x800

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Last edited:

My Computer My Computer

OS
Windows 7 Professional SP1
Screen Resolution
1280x800
Please provide us with your Event Viewer administrative logs by following these steps:
  1. Click Start Menu
  2. Type eventvwr into Search programs and files (do not hit enter)
  3. Right click eventvwr.exe and click Run as administrator
  4. Expand Custom Views
  5. Click Administrative Events
  6. Right click Administrative Events
  7. Save all Events in Custom View As...
  8. Save them in a folder where you will remember which folder and save as Errors.evtx
  9. Go to where you saved Errors.evtx
  10. Right click Errors.evtx -> send to -> compressed (zipped) folder
  11. Upload the .zip file here.


Also, looking over your errors from before: Event ID 4107 or Event ID 11 is logged in the Application log in Windows and in Windows Server
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Please provide us with your Event Viewer administrative logs by following these steps:
  1. Click Start Menu
  2. Type eventvwr into Search programs and files (do not hit enter)
  3. Right click eventvwr.exe and click Run as administrator
  4. Expand Custom Views
  5. Click Administrative Events
  6. Right click Administrative Events
  7. Save all Events in Custom View As...
  8. Save them in a folder where you will remember which folder and save as Errors.evtx
  9. Go to where you saved Errors.evtx
  10. Right click Errors.evtx -> send to -> compressed (zipped) folder
  11. Upload the .zip file here.


Also, looking over your errors from before: Event ID 4107 or Event ID 11 is logged in the Application log in Windows and in Windows Server
Here's My Event Logs Administrator Type
View attachment 198779
 

My Computer My Computer

OS
Windows 7 Professional SP1
Screen Resolution
1280x800
The installation is unable to find the reference to the program. Have you cleaned the registry recently, by any chance?



It may also be due to corrupted data on your system:
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
The installation is unable to find the reference to the program. Have you cleaned the registry recently, by any chance?



It may also be due to corrupted data on your system:

Tried The Disk Checking and /sfc /scannow for 3 times and sfc /verifyonly
Still Error Exist!!
 

My Computer My Computer

OS
Windows 7 Professional SP1
Screen Resolution
1280x800
You never answered whether you used a registry cleaner at some point on your system. Registry cleaners often cause problems similar to what you are seeing.

Also, what were the results of your disk check and system file check?
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
You never answered whether you used a registry cleaner at some point on your system. Registry cleaners often cause problems similar to what you are seeing.

Also, what were the results of your disk check and system file check?

Well Iobit Advanced System Care Registry Cleaner Application I've Been using for a couple of days! does that have to do to my problem?
 

My Computer My Computer

OS
Windows 7 Professional SP1
Screen Resolution
1280x800
It may. Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to http://www.sevenforums.com/tutorial...ws-7-a.html?filter[2]=Performance Maintenance.



Return to a restore point from before using that program and see if you can install the driver.

After you install the driver, you will need to redo the steps in post #2 removing Norton, post #6 removing Smart Defrag, and post #8 Diagnosing basic problems with DirectX.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
It may. Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to http://www.sevenforums.com/tutorial...ws-7-a.html?filter[2]=Performance Maintenance.



Return to a restore point from before using that program and see if you can install the driver.

After you install the driver, you will need to redo the steps in post #2 removing Norton, post #6 removing Smart Defrag, and post #8 Diagnosing basic problems with DirectX.
Okay I Can do All of Those except the System Restore i don't have the restore point before i installed the program advanced system care T_T!! should i just reinstall windows 7 or just uninstall the Program!!?
 

My Computer My Computer

OS
Windows 7 Professional SP1
Screen Resolution
1280x800
Does the advanced system care create a backup of the registry before cleaning it? I am not familiar with that program. If it made a backup, you could try restoring the registry settings.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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