BSOD after 8gb RAM upgrade ntoskrnl.exe+6f400

bucket772

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Dell OptiPlex i5-3470
Win 7 Pro 64bit

Had 4gb installed and no issues ever.

2x 2GB 1Rx8 PC3-12800U 11-12-A1 was the factory installed RAM

Ordered 8gb from Dell

VisionTek
2x 4GB Black Label PC3-10600 LP
CLP 1333MHz

Dumped 3 times today at seemingly random times. I believe at all three times I had a Remote Desktop session open as well as Firefox.

Attached is the DM Log dump.

Any help is much appreciated

I went to remove the hosts file cause its a work machine. While doing that it BSOD again so I've update the dump file and re attached it.
 
Last edited:

My Computer My Computer

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Windows 7 Professional8gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell Optiplex 3010
OS
Windows 7 Professional
Memory
8gb

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
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Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
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Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
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Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
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Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
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Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
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Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
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Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
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ADSL2+
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One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK

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Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
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PC/Desktop
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Self Built
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Win 10 Pro x64
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Intel I5-2500K @3.3GHz
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Asrock P67 Extreme4
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16GB G.Skill Ripjaws X (4x4GB)
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EVGA GeForce 750 Ti SC 2GB
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ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
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auria eq2367
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1920 x 1080
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250GB Samsung 850 EVO SSD
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SeaSonic X 650W 80 Plus Gold
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Corsair Obsidian 750D
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Corsair H60, Three 140mm case fans
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Logitech Wireless Keyboard K520
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Logitech Wireless Mouse M310
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Wave Broadband ~ 100 dn 5 up
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Windows Defender, Malwarebytes Premium
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Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64

My Computer My Computer

At a glance

Windows 7 Professional8gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell Optiplex 3010
OS
Windows 7 Professional
Memory
8gb
Ok mate nothig I can put my finger on not that I am any great expert - the thing is you said this happened after you installed more RAM.
If you put the old RAM back does this happen? - am just wondering if the new RAM is maybe bad somehow plus it is a slower speed RAM at that too with different timings and I am wondering why Dell should sell you a slower speed RAM .

I think personally it would have been better to install one stick of 8GB 1600MHz RAM because at least it would have been in one spot so to speak and not having the machine access the RAM in two different channels.
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
haven't put the old RAM back in yet, but I'm leaning towards that. IT said do a restore back to a date prior to the RAM being installed and try again. I guess the thought is install updates and patches with the 8gb in rather then use the updates that were patched with the 4gb. To me, that makes ZERO sense. But if I want to RMA the bad memory sticks, I suppose I have to follow the rules. :(
 

My Computer My Computer

At a glance

Windows 7 Professional8gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell Optiplex 3010
OS
Windows 7 Professional
Memory
8gb
Yes mate try the old RAM again and like you said I can see no reason why an upadte or restore would make any difference because the RAM is a physical component it is not affected by updates or any software that I am aware of except that some OS software will not support certain sorts of RAM

For example say the board only supported up to 1066MHz RAM and you stuck in 1333MHz RAM then it would only run at the lower speed RAM (unless you have a board that can overclock the RAM) and in some cases if at all. The software support is really related to how much software can be loaded into it. Plus don't forget the CPU can only support so much RAM that you can Google the CPU in your machien and it will tell you in the specs on the Intel site this is my main laptop CPU Intel® Coreâ„¢ i7-4770HQ Processor (6M Cache, up to 3.40 GHz) Specifications and see pic
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Ran a memory test from BIOS. Couple of exceptions on one of the DIMM's. Reported that it passed but I have to think that that might be the issue. RAM is going to get returned for new/proper speed DIMM's. Will report back later

Thanks
 

My Computer My Computer

At a glance

Windows 7 Professional8gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell Optiplex 3010
OS
Windows 7 Professional
Memory
8gb
Now before you do anything run this memtest it is the only one we recommend and it must run for at least 8 passes and you will be able to id the offending sticks. Now it takes a while to do but if errors come up quick then you can stop it then test each stick in a slot until you find the offender.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

The test if it comes up errors then it can also mean one of the slots might be bad too see pic of what it looks like
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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