*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 116, {8557c510, 8f83c9b0, 0, c}
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by : igdkmd32.sys ( igdkmd32+119b0 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 8557c510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 8f83c9b0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000c, Optional internal context dependent data.
Debugging Details:
------------------
FAULTING_IP:
igdkmd32+119b0
8f83c9b0 55 push ebp
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: chrome.exe
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
STACK_TEXT:
8b02365c 8fdb492c 00000116 8557c510 8f83c9b0 nt!KeBugCheckEx+0x1e
8b023680 8fdb574b 8f83c9b0 00000000 0000000c dxgkrnl!TdrBugcheckOnTimeout+0x8d
8b0236a4 8ee6292c 0057c510 00000000 8b023768 dxgkrnl!TdrIsRecoveryRequired+0xb8
8b02371c 8ee89cd9 fffffcfb 00072255 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
8b023748 8ee7344b 86d42008 8b023768 00000102 dxgmms1!VidSchWaitForCompletionEvent+0x16f
8b0237e0 8ee74aaf 983f9008 00000002 00000000 dxgmms1!VIDMM_GLOBAL::xWaitForAllEngines+0x181
8b0237f8 8ee8475b aef2c8f0 86d47610 85368be0 dxgmms1!VIDMM_GLOBAL::WaitForAllPagingEngines+0x1b
8b023810 8340c17d 854d5be0 85368be0 8b0239ec dxgmms1!VIDMM_MEMORY_SEGMENT::RotateCopyCallback+0x87
8b02393c 8ee7dce1 15170000 8b023984 00000000 nt!MmRotatePhysicalView+0x59c
8b02398c 8ee84cea b72091b8 00000002 00000000 dxgmms1!VIDMM_PROCESS_HEAP::Rotate+0xe1
8b023a78 8ee6eac7 aef2c8f0 00000001 86d52838 dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+0x4b2
8b023a9c 8ee74dac 86d52840 00000000 86d52824 dxgmms1!VIDMM_GLOBAL::EvictAllAllocationInList+0x2f
8b023ac0 8ee7687b 00000000 00000000 00000000 dxgmms1!VIDMM_GLOBAL::EvictAllReclaimedAllocation+0x2a
8b023bb8 8ee8d93e 8d6a1878 00000000 85357a10 dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x925
8b023d18 8ee8e22f 87b480a8 87df9cb8 8b023d3c dxgmms1!VidSchiSubmitRenderCommand+0x1c0
8b023d28 8ee8e4cc 87b480a8 832773f1 86d42008 dxgmms1!VidSchiSubmitQueueCommand+0x61
8b023d3c 8ee8e573 86d42008 00000000 86d47610 dxgmms1!VidSchiRun_PriorityTable+0x24
8b023d50 8344966d 86d42008 af5bc6ce 00000000 dxgmms1!VidSchiWorkerThread+0x7f
8b023d90 832fb0d9 8ee8e4f4 86d42008 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
igdkmd32+119b0
8f83c9b0 55 push ebp
SYMBOL_NAME: igdkmd32+119b0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: igdkmd32
IMAGE_NAME: igdkmd32.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a01d354
FAILURE_BUCKET_ID: 0x116_IMAGE_igdkmd32.sys
BUCKET_ID: 0x116_IMAGE_igdkmd32.sys
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x116_image_igdkmd32.sys
FAILURE_ID_HASH: {362d5027-3776-41be-95a6-4b6ffb51bdf2}
Followup: MachineOwner
---------
1: kd> lmvm igdkmd32
start end module name
8f82b000 8fd28000 igdkmd32 T (no symbols)
Loaded symbol image file: igdkmd32.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
Image name: igdkmd32.sys
Timestamp: Wed May 06 23:43:40 2009 (4A01D354)
CheckSum: 0048DF97
ImageSize: 004FD000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4