Solved BSOD after Computer is put to Hibernation

themistoklis · Sep 26, 2012

Hi. I have an HP Pavilion dv7 running Windows Home Premium x64 and I frequently experience BSOD when I try to enter the computer into Hibernation mode. First, it will take some time to Hibernate, having a black screen with the power light on. When it finally hibernates and I try to turn it back on I get the Blue Screen and Windows have to RESTART rather than RESUME. I have attached the zip file with the information needed as well as system spec.
Thank you very much for your much needed help!

koolkat77 · Sep 26, 2012

Welcome

Your Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 needs to be updated.

Check for an update from this Link: :ar: Download Center

Code:

Start Menu\Programs\Norton Internet Security    Public:Start Menu\Programs\Norton Internet Security    Public

Also recommend to replace Norton Internet Security to Microsoft Security Essentials free which is a great combination with the free version of Malware Bytes

Free up your start-up:
Click on the start

rb: || Type msconfig || Go to the Start-up tab ||
Deselect all except for antivirus/video/audio programs.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8007301a10, fffff800049593d8, fffffa80116cd010}

*** WARNING: Unable to verify timestamp for pci.sys
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : pci.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007301a10, Physical Device Object of the stack
Arg3: fffff800049593d8, Functional Device Object of the stack
Arg4: fffffa80116cd010, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f

MODULE_NAME: pci

FAULTING_MODULE: fffff88000d5d000 pci

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`04959388 fffff800`0314b6c2 : 00000000`0000009f 00000000`00000003 fffffa80`07301a10 fffff800`049593d8 : nt!KeBugCheckEx
fffff800`04959390 fffff800`030ebe3c : fffff800`049594c0 fffff800`049594c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34050
fffff800`04959430 fffff800`030ebcd6 : fffff800`03288f20 00000000`008e42d3 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`049594a0 fffff800`030ebbbe : 00000152`a2e11639 fffff800`04959b18 00000000`008e42d3 fffff800`03257ce8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`04959af0 fffff800`030eb9a7 : 00000048`96dadec1 00000048`008e42d3 00000048`96dade52 00000000`000000d3 : nt!KiTimerExpiration+0x1be
fffff800`04959b90 fffff800`030d8eca : fffff800`03253e80 fffff800`03261cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`04959c40 00000000`00000000 : fffff800`0495a000 fffff800`04954000 fffff800`04959c00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_NETwNs64_IMAGE_pci.sys

BUCKET_ID:  X64_0x9F_3_NETwNs64_IMAGE_pci.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007301a10, Physical Device Object of the stack
Arg3: fffff800049593d8, Functional Device Object of the stack
Arg4: fffffa80116cd010, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f

MODULE_NAME: pci

FAULTING_MODULE: fffff88000d5d000 pci

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`04959388 fffff800`0314b6c2 : 00000000`0000009f 00000000`00000003 fffffa80`07301a10 fffff800`049593d8 : nt!KeBugCheckEx
fffff800`04959390 fffff800`030ebe3c : fffff800`049594c0 fffff800`049594c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34050
fffff800`04959430 fffff800`030ebcd6 : fffff800`03288f20 00000000`008e42d3 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`049594a0 fffff800`030ebbbe : 00000152`a2e11639 fffff800`04959b18 00000000`008e42d3 fffff800`03257ce8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`04959af0 fffff800`030eb9a7 : 00000048`96dadec1 00000048`008e42d3 00000048`96dade52 00000000`000000d3 : nt!KiTimerExpiration+0x1be
fffff800`04959b90 fffff800`030d8eca : fffff800`03253e80 fffff800`03261cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`04959c40 00000000`00000000 : fffff800`0495a000 fffff800`04954000 fffff800`04959c00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_NETwNs64_IMAGE_pci.sys

BUCKET_ID:  X64_0x9F_3_NETwNs64_IMAGE_pci.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007301a10, Physical Device Object of the stack
Arg3: fffff800049593d8, Functional Device Object of the stack
Arg4: fffffa80116cd010, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f

MODULE_NAME: pci

FAULTING_MODULE: fffff88000d5d000 pci

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`04959388 fffff800`0314b6c2 : 00000000`0000009f 00000000`00000003 fffffa80`07301a10 fffff800`049593d8 : nt!KeBugCheckEx
fffff800`04959390 fffff800`030ebe3c : fffff800`049594c0 fffff800`049594c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34050
fffff800`04959430 fffff800`030ebcd6 : fffff800`03288f20 00000000`008e42d3 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`049594a0 fffff800`030ebbbe : 00000152`a2e11639 fffff800`04959b18 00000000`008e42d3 fffff800`03257ce8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`04959af0 fffff800`030eb9a7 : 00000048`96dadec1 00000048`008e42d3 00000048`96dade52 00000000`000000d3 : nt!KiTimerExpiration+0x1be
fffff800`04959b90 fffff800`030d8eca : fffff800`03253e80 fffff800`03261cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`04959c40 00000000`00000000 : fffff800`0495a000 fffff800`04954000 fffff800`04959c00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_NETwNs64_IMAGE_pci.sys

BUCKET_ID:  X64_0x9F_3_NETwNs64_IMAGE_pci.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa80116cd010
Irp is active with 5 stacks 3 is current (= 0xfffffa80116cd170)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
[COLOR=DarkOrchid]>[ 16, 2]   0  0 fffffa800bb5a050 00000000 00000000-00000000    
          Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ndis.sys - 
 \Driver\NETwNs64
            Args: 00015500 00000000 00000005 00000003
 [ 16, 2]   0 e1 fffffa800b14ae20 00000000 fffff80003325200-fffffa800cbc6210 Success Error Cancel pending
          Unable to load image \SystemRoot\system32\DRIVERS\vwifibus.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vwifibus.sys
*** ERROR: Module load completed but symbols could not be loaded for vwifibus.sys
Unable to load image \SystemRoot\system32\drivers\Wdf01000.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Wdf01000.sys
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
 \Driver\vwifibus    nt!PopSystemIrpCompletion[/COLOR]
            Args: 00015500 00000000 00000005 00000003
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800cbc6210    

            Args: 00000000 00000000 00000000 00000000

Let us know if the BSoD problem persists.

themistoklis · Sep 26, 2012

Thank you all very much for your time and valuable advice. I will follow through and let you know if the problem persists.

koolkat77 · Sep 26, 2012

Sure. Take your time.

koolkat77 · Oct 2, 2012

Hi, just a follow up.

Did the BSODs reoccur after the driver update?

themistoklis · Oct 4, 2012

Hello. Very sorry for the delay. So I updated the driver and I had the same difficulty the first 2 instances. Then I followed your advice cleaning up the running programs through msconfig and ever since I have not had a BSOD problem.

I would like to thank you again for your help! I will let you know if any related issues come up again (hopefully not!).

koolkat77 · Oct 4, 2012

No problem, keep the thread open for another week just in case

koolkat77 · Oct 15, 2012

Just wanted to know if you had more BSoDs?
Let me know!

koolkat77 · Oct 27, 2012

Did you get more BSODs?

koolkat77 · Dec 30, 2012

Tip

If your problem is solved please use the

Mark this thread as solved link at the top of your thread or down on the left corner

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