Solved BSOD after exiting a game!

dracktw

New member
Local time
8:28 AM
Messages
3
hi i just build this computer everything run fine. but this game fifa2011
i can play all good but when ever i press exit or do ALT+F4 my Computer Crash
this happen only when i try to close fifa 2011


code:
PROCESS_HAS_LOCKED_PAGES

Is Windows 7 . . .- 64bits
-Retail OEM -


File name: drack.rar File size: 782.62 KB
 

My Computer

OS
ultimate 64bits
CPU
i7 950
Motherboard
ASUS SABERTOOTH x58
Memory
6GB DDR3 HYPERX 1800hz
Graphics Card(s)
275GTX OC BFG
Monitor(s) Displays
2233rz
PSU
zumax 750W
Hello,

The only thing I can suggest on your part is removing Daemon Tools. Then remove its problematic driver SPTD with this tool: http://www.duplexsecure.com/download/SPTDinst-v174-x64.exe

If that doesn't work, contact the makers of the game, and ask them for support. It is almost certainly a problem with their program, not anything we can work on.

http://help.easports.com/app/home/showhome/true

...Summary of the dumps:
Code:
[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Jan 12 06:12:53.109 2011 (UTC - 5:00)
System Uptime: 0 days 0:03:30.155
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+18126 )
PROCESS_NAME:  fifa.exe
DEFAULT_BUCKET_ID:  DRIVER_FAULT_0x76
BUGCHECK_STR:  0x76
FAILURE_BUCKET_ID:  X64_0x76_fifa.exe_nt!_??_::NNGAKEGL::_string_+18126
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Hello,

The only thing I can suggest on your part is removing Daemon Tools. Then remove its problematic driver SPTD with this tool: http://www.duplexsecure.com/download/SPTDinst-v174-x64.exe

If that doesn't work, contact the makers of the game, and ask them for support. It is almost certainly a problem with their program, not anything we can work on.

http://help.easports.com/app/home/showhome/true


btw i unstall the deamontool i open the game again after i exit out same thing happen


File name: 011211-17503-01.rar File size: 21.96 KB

...Summary of the dumps:
Code:
[FONT=lucida console]Built by: 7600.16617.amd64fre.win7_gdr.100618-1621[/FONT]
[FONT=lucida console]Debug session time: Wed Jan 12 06:12:53.109 2011 (UTC - 5:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:03:30.155[/FONT]
[FONT=lucida console]Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+18126 )[/FONT]
[FONT=lucida console]PROCESS_NAME:  fifa.exe[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  DRIVER_FAULT_0x76[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x76[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  X64_0x76_fifa.exe_nt!_??_::NNGAKEGL::_string_+18126[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]

thank you so much for your answer. i unstall the deamon tool i try to download your link,after i run it i having an error



Uploaded with ImageShack.us



i unstall the daemon tool, after i close fifa. same thing happen
File name: 011211-17503-01.rar File size: 21.96 KB
 
Last edited:

My Computer

OS
ultimate 64bits
CPU
i7 950
Motherboard
ASUS SABERTOOTH x58
Memory
6GB DDR3 HYPERX 1800hz
Graphics Card(s)
275GTX OC BFG
Monitor(s) Displays
2233rz
PSU
zumax 750W
Go to C:\Windows\system32\drivers, and delete SPTD.sys.

If the game still crashes after that, contact the developer.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
i fix my problem. ERASE that file, i use PowerSuite, that program found some registry erros fix them, also upgrade my ethernet card driver was old. i just test it. and my game works fine now, thank you so much for the your help!!
 

My Computer

OS
ultimate 64bits
CPU
i7 950
Motherboard
ASUS SABERTOOTH x58
Memory
6GB DDR3 HYPERX 1800hz
Graphics Card(s)
275GTX OC BFG
Monitor(s) Displays
2233rz
PSU
zumax 750W
Great, I'm glad it's working now.

Let us know if you need anything else!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
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