Solved BSOD after exiting a game!

[dracktw]

hi i just build this computer everything run fine. but this game fifa2011
i can play all good but when ever i press exit or do ALT+F4 my Computer Crash
this happen only when i try to close fifa 2011


code:
PROCESS_HAS_LOCKED_PAGES

Is Windows 7 . . .- 64bits
-Retail OEM -


File name: drack.rar File size: 782.62 KB

 

[Jonathan_King]

Hello,

The only thing I can suggest on your part is removing Daemon Tools. Then remove its problematic driver SPTD with this tool: http://www.duplexsecure.com/download/SPTDinst-v174-x64.exe

If that doesn't work, contact the makers of the game, and ask them for support. It is almost certainly a problem with their program, not anything we can work on.

http://help.easports.com/app/home/showhome/true

...Summary of the dumps:

[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Jan 12 06:12:53.109 2011 (UTC - 5:00)
System Uptime: 0 days 0:03:30.155
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+18126 )
PROCESS_NAME:  fifa.exe
DEFAULT_BUCKET_ID:  DRIVER_FAULT_0x76
BUGCHECK_STR:  0x76
FAILURE_BUCKET_ID:  X64_0x76_fifa.exe_nt!_??_::NNGAKEGL::_string_+18126
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[dracktw]

Hello,

The only thing I can suggest on your part is removing Daemon Tools. Then remove its problematic driver SPTD with this tool: http://www.duplexsecure.com/download/SPTDinst-v174-x64.exe

If that doesn't work, contact the makers of the game, and ask them for support. It is almost certainly a problem with their program, not anything we can work on.

http://help.easports.com/app/home/showhome/true


btw i unstall the deamontool i open the game again after i exit out same thing happen


File name: 011211-17503-01.rar File size: 21.96 KB

...Summary of the dumps:

[FONT=lucida console]Built by: 7600.16617.amd64fre.win7_gdr.100618-1621[/FONT]
[FONT=lucida console]Debug session time: Wed Jan 12 06:12:53.109 2011 (UTC - 5:00)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:03:30.155[/FONT]
[FONT=lucida console]Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+18126 )[/FONT]
[FONT=lucida console]PROCESS_NAME:  fifa.exe[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  DRIVER_FAULT_0x76[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x76[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  X64_0x76_fifa.exe_nt!_??_::NNGAKEGL::_string_+18126[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]

thank you so much for your answer. i unstall the deamon tool i try to download your link,after i run it i having an error



Uploaded with ImageShack.us



i unstall the daemon tool, after i close fifa. same thing happen
File name: 011211-17503-01.rar File size: 21.96 KB

 

[Jonathan_King]

Go to C:\Windows\system32\drivers, and delete SPTD.sys.

If the game still crashes after that, contact the developer.

 

[dracktw]

i fix my problem. ERASE that file, i use PowerSuite, that program found some registry erros fix them, also upgrade my ethernet card driver was old. i just test it. and my game works fine now, thank you so much for the your help!!

 

[Jonathan_King]

Great, I'm glad it's working now.

Let us know if you need anything else!