BSOD After General Use, Fast Overheating

[MacheteJ]

Hi, I've been getting BSoD after various general use. During these times my laptop is sluggish - for example, it takes 5 seconds for the Windows logo on the Start Menu to light up after I mouse over it, but the mouse tracks fine, or times out sporadically.

I've been able to boot in Safe Mode and Normal Mode, but my OS has forced me into Startup Repair (which didn't work) a few times. My laptop also recently has a problem with overheating too easily, especially in Safe Mode.

I've run the gamut of what I know - Advanced System Care, Spybot, avast! Boot-Time Scan on High Sensitivity, Glary Utilities, Malwarebytes, and Wise Registry Cleaner. Nothing has solved the underlying problem.

Here are some specs of my system. I've also attached a BSoD zip folder.

Dell XPS M1330 (about 4 years old, 1 year since clean OS install)
Core2Duo T8300 2.40 GHz, 3GB RAM (factory specs)
Windows 7 Professional 32bit (clean install), SP1
Most recent BIOS installed (A15 I believe - dxdiag won't run)

Thanks in advance!

 

[MacheteJ]

Also, here is a copy of my HijackThis log.

 

[JMH]

No DMPS included.




We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[JMH]

Re your comments

My laptop also recently has a problem with overheating too easily, especially in Safe Mode.

you might care to investigate these links...

CPUID - System & hardware benchmark, monitoring, reporting

GPU-Z Video card GPU Information Utility

 

[MacheteJ]

Here you are, and if it helps, my blue screen reads

BAD_POOL_HEADER

...

STOP 0x00000019 (0x00000003, 0x82D8B818, 0x00000000, 0x82D8B818)

Let me know if you need anything else!

 

[JMH]

Submit the DMP'S please as per my Post 3.

 

[MacheteJ]

Edited!

 

[JMH]

Avast is implicated in your one crash submitted.
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

 

[zigzag3143]

Here you are, and if it helps, my blue screen reads

BAD_POOL_HEADER

...

STOP 0x00000019 (0x00000003, 0x82D8B818, 0x00000000, 0x82D8B818)

Let me know if you need anything else!

In addition to JMH'S suggestions please update the following drivers from as far back as 1996!!!!

giveio.sys    4/3/1996 10:33:25 PM        
windrvNT.sys   [COLOR=Red] 5/10/2004[/COLOR] 4:42:04 AM        
OEM04Vfx.sys    [COLOR=Red]3/5/2007 [/COLOR]6:45:03 AM        
OEM04Vid.sys    10/10/2007 10:45:23 PM       
SynTP.sys    10/26/2007 4:58:09 PM          
GEARAspiWDM.sys    5/18/2009 8:16:53 AM       
rimsptsk.sys    6/25/2009 3:10:46 AM        
rixdptsk.sys    6/25/2009 3:25:57 AM         
rimmptsk.sys    6/25/2009 3:58:09 AM       
bcmwl6.sys    7/7/2009 8:44:47 PM

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads