BSOD after installed ESO then it gets usual

[AndreCarara]

Hey guys, I hope somebody can help me here.
I've installed The Elder Scrolls Online last week, then I start to get some BSOD when I was playing the game. There was a long time ago since I didnt get any BSOD.
After the first BSOD it starts to happen more frequently, then in few days it was happening also when I wasnt playing the game anymore, like surfing on web or even trying to start the windows.
Till the day it get so much frequently that even cannot start my windows, there was many diferents code erros, sometimes was f7, then it changes for another ones.
So I have to Format and reinstall a my O.S., but for my surprise, after that, it happens again when I was playing the same game, and when I was restarting, it get again.
What could it be? the game could damage my hardware, or my hardware cannot handle this game? or could be something else?
I'm considering to leave the game, but I dont know if it already had damaged my hardware.
The log colector is attached.
Thanks in advance guys.

 

[torchwood]

Hi Andre
please run this tool copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

Roy

 

[AndreCarara]

Hi Andre
please run this tool copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

Roy

Hey Roy, thanks
this is the output:


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85378
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {F5FD7C75-702B-441A-9ABC-FFA9E6F84F3A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F5FD7C75-702B-441A-9ABC-FFA9E6F84F3A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85378</PID><PIDType>5</PIDType><SID>S-1-5-21-1247145587-1314123795-4156832476</SID><SYSTEM><Manufacturer>Gigabyte Tecohnology Co., Ltd.</Manufacturer><Model>H61M-DS2</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F4</Version><SMBIOSVersion major="2" minor="7"/><Date>20111221000000.000000+000</Date></BIOS><HWID>11CB3A07018400FE</HWID><UserLCID>0416</UserLCID><SystemLCID>0416</SystemLCID><TimeZone>Hora oficial do Brasil(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Versão do serviço de licença do software: 6.1.7601.17514

Nome: Windows(R) 7, Ultimate edition
Descrição: Windows Operating System - Windows(R) 7, RETAIL channel
Identificação da Ativação: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Identificação da Aplicação: 55c92734-d682-4d71-983e-d6ec3f16059f
PID estendido: 00426-00170-292-000000-00-1046-7600.0000-0542017
Identificação da Instalação: 000755710794629545752695806376153194307051537602089096
URL do Certificado do Processador: SpcService Web Service
URL do Certificado da Máquina: RacService Web Service
URL da Licença de Uso: UseLicenseService Web Service
URL do Certificado da Chave do Produto (Product Key): PkcService Web Service
Chave do Produto (Product Key) Parcial: 3MBMV
Status da Licença: período de cortesia inicial
Tempo restante: 42000 minuto(s) (29 dia(s))
Contagem de rearmação restante do Windows: 4
Hora confiável: 24/02/2017 18:14:20

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAln0sMuItRKRKnkrdYjQy9cZ29AGLyGoELnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
BGRT ALASKA A M I

 

[torchwood]

Hi Andre,

Your updates are currently being blocked by MS, as your comp is activated but NOT registered
However the key on your system is ALSO known to them as being in the wild,
multiple users on a unique code.

And i suspect that, even if you run KB971033 the standard fix for this error, it will come back as
non-genuine

Run the kb
reboot
rerun the tool .

Roy

 

[Layback Bear]

From the posted log.

Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV

That Product Key is a (Default) key and will never activate.

Jack

 

[AndreCarara]

From the posted log.



That Product Key is a (Default) key and will never activate.

Jack

Could be that the reason why im gettin those BSOD?

 

[Layback Bear]

I don't know if it is causing your BSOD.
What I do know is you must start with a properly installed Windows 7 that is properly activated.

Jack