BSOD after installing Adobe Pro DC

Bigblackbunny

New member
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2:22 PM
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The last thing I did on my laptop was installing Adobe Pro DC, and scanned a document. I was about to shut my laptop down for the day, when I got the BSOD.

I saw a line on the BSOD that said BAD_POOL_HEADER.

Now, when I try to boot, I get the BSOD every time. Thankfully, I was able to get into safe mode, and find the dump file. I've attached it to this message.

The laptop is a Gateway NV57H
OS: Microsoft Windows 7 Home Premium
Version: 6.1.7601 Service Pack 1 Build 7601
System Type: x64-based PC
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date: Gateway V1.11, 5/24/2011
SMBIOS Version: 2.7

Any idea what is wrong? Thanks guys :)
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium
Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

picture.php
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
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