BSOD after installing network drivers

[aabidhashmi]

Dear Sir,

1st I used SF_Diagnostic_Tool to create log file but there was no files comming to my desktop (however my %userprofile%\Desktop is accessible)

Then I used 2nd option SF_Debug_Tool v1.1 and created dump files which I am attaching herewith.
Kindly help me to diagnose the BSOD

Regards


Aabid Hashmi

 

[YoYo155]

Hi aabidhashmi .

All the BugChecks are the same and portraying the issue to be with the network adapter
and an internet security software.

:ar: Please update the Intel(R) 82579V Gigabit Network Connection driver:

lmvm [U]e1c6232[/U]
Browse full module list
start    end        module name
91577000 915d9000   e1c6232    (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\e1c6232.sys
    Image name: e1c6232.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR=Red][U]Fri Mar 16 05:54:12 2012[/U][/COLOR]

• Driver Reference Table - e1c6232.sys
• - Download -

:ar: Please remove Quick Heal:

c:\program files\quick heal\quick heal total security\

• Replace it with Microsoft Security Essentials.

Are you using this adapter at times?

D-Link DWA-525 Wireless N 150 Desktop Adapter   PCI\VEN_1814&DEV_3060&SUBSYS_3C041186&REV_00\5&211B8D2F&0&1000E0
This device is disabled.

 

[aabidhashmi]

Thanks bro for help

And I am not using that WiFi Card (D-Link) hence disabled
Is there any problem due to this ?

 

[YoYo155]

Thanks bro for help

And I am not using that WiFi Card (D-Link) hence disabled
Is there any problem due to this ?

No, just wanted to clear that up .

Post back with the results.

 

[aabidhashmi]

OK
Thanks bro.

One more thing, can you help me why SF_Diagnostic_Tool didn't worked on my system (due to which I had to used 2nd option SF_Debug_Tool v1.1) ?

Also can we add each other on any social networking site ?
Thanks

 

[YoYo155]

OK
Thanks bro.

One more thing, can you help me why SF_Diagnostic_Tool didn't worked on my system (due to which I had to used 2nd option SF_Debug_Tool v1.1) ?

Also can we add each other on any social networking site ?
Thanks

Maybe you didn't run it as administrator? | http://www.sevenforums.com/tutorials/11841-run-administrator.html

No I'm sorry, nothing personal of course .

 

[aabidhashmi]

No
I did it using "Run as Administrator"
I am habitual of this command for most applications.

 

[YoYo155]

No
I did it using "Run as Administrator"
I am habitual of this command for most applications.

Did it spit out an error code?
Sometimes it can take 20 minutes to collect all of the files you may not have waited long enough.
Either way it is not the issue, OPTION TWO of the posting instructions is equally as informative.

Have you managed to complete the steps I suggested?

 

[aabidhashmi]

I wait for all process to complete and a message was came for log files on desktop (as described in SF Tool post)
Anyway, I installed the latest drivers from Intel.
Now, I will observe and let you know if any issue arrived.
Thanks a lot.

 

[aabidhashmi]

Hi YoYo155 Bro.

I updated the LAN drivers but not removed QuickHeal.
The BSOD is happened again today
I am attaching the SF Tool report here.
I am also going to remove QuickHeal, but I am using QuickHeal since last 2 years so I doubt that QH is not the real culprit.
Please help.

 

[YoYo155]

Hi again aabidhashmi .

The latest bugchecks are the same, but this time the intel driver was updated in the last one.
Please remove Quick-Heal at least as a test you can reinstall it if it is not the cause.

Can you point at a software you're using that uses network bandwidth?