BSOD after installing Windows7 on a new SSD and an old XP-machine

[YamYam]

L.S.

I got a BSOD problem after installing Windows 7 on an old machine.
I installed Windows 7 on a new SSD, trying to gain some speed.
It's a dual boot, Win7 and WinXP are on different physical drives.

Could somebody help me?

 

[writhziden]

You have some memory corruption, DirectX/Display driver issue, and a PCI IDE Bus Driver issue. This looks like a hardware issue; it is probably memory based on the memory access issues seen in the dump files. Try different memory configurations (use one stick at a time and check different slots) and run the boot version of http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html for at least five passes.

If the memory passes, do the following:
1. http://www.sevenforums.com/tutorials/615-backup-user-system-files.html?filter
2. http://www.sevenforums.com/tutorials/697-system-restore-point-create.html
3. if you do not have a Windows 7 DVD, http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html
4. run http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, use the system restore point using http://www.sevenforums.com/tutorials/700-system-restore.html OPTION TWO

 

[YamYam]

Reply to writhziden

Tnx,

I wil start testing and show the results...
- 4 slots, 4 cards (2x1Mb) : six passes without any problem
- 4x slot, 4x card : no problem

---
BTW : how can it be memory issue, when the system performed without any memory problems or BSOD's for 3 years, using Windows XP?

 

[writhziden]

When testing one stick/card at a time using Memtest86+, what you want to accomplish is the following:

Once you find a memory card that passes the test, you will know that card and that slot are good. Test the other slots with the good card to find any bad slots. Then use the good slots to test if any of the remaining cards are bad.

 

[YamYam]

BSOD after starting driver verifier

Memory check showed no problems.
I also ran the windows check (on start up).

However:
After starting the driver verifier, I couldn't even start windows7.
After the initial Windows screen, I get a BSOD "BAD_POOL_CALLER'
I attached a print screen.

I had to start from an earlier restore point, so there are no minidump files anymore.
Therefore I started Windows7 again and did NOTHING (touched neither mouse nor keybord!)
After a while I got the BDOS again.
The minidump is enclosed.

YamYam

 

[jcgriff2]

Hi -

Driver Verifier flagged -

[FONT=lucida console][COLOR=red]SmartDefrag[COLOR=black]Driver[/COLOR][/COLOR][COLOR=black].sys[/COLOR] Fri Nov 26 04:29:40 2010 (4CEF7E04)[/FONT]

Remove the offending app.


Prior dumps were all memory related.

See if updating Asus ATK0110 helps -

[FONT=lucida console]ASACPI.sys            Sun Mar 27 22:30:36 [COLOR=red]2005[/COLOR] (42476C4C)[/FONT]

http://www.sysnative.com/drivers/driver.php?id=asacpi.sys


Regards. . .

jcgriff2


`



BSOD SUMMARY

[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\112711-19749-01.dmp][/FONT]
[FONT=lucida console]Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506[/FONT]
[FONT=lucida console]Debug session time: Sun Nov 27 09:57:04.264 2011 (GMT-5)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:55:41.981[/FONT]
[FONT=lucida console]Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+1e5 )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x1a_41287[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/FONT]
[FONT=lucida console]PROCESS_NAME:  dwm.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  X64_0x1a_41287_dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+1e5[/FONT]
[FONT=lucida console]Bugcheck code 0000001A[/FONT]
[FONT=lucida console]Arguments 00000000`00041287 00000000`00000030 00000000`00000000 00000000`00000000[/FONT]
[FONT=lucida console]BiosVersion = 0702   [/FONT]
[FONT=lucida console]BiosReleaseDate = 10/29/2008[/FONT]
[FONT=lucida console]SystemManufacturer = System manufacturer[/FONT]
[FONT=lucida console]SystemProductName = P5K-VM[/FONT]
[FONT=lucida console]MaxSpeed:     2530[/FONT]
[FONT=lucida console]CurrentSpeed: 2533[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\112711-19983-01.dmp][/FONT]
[FONT=lucida console]Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506[/FONT]
[FONT=lucida console]Debug session time: Sun Nov 27 09:00:32.779 2011 (GMT-5)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:05:01.496[/FONT]
[FONT=lucida console]Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3824b )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x4E_7[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/FONT]
[FONT=lucida console]PROCESS_NAME:  avgrsa.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  X64_0x4E_7_nt!_??_::FNODOBFM::_string_+3824b[/FONT]
[FONT=lucida console]Bugcheck code 0000004E[/FONT]
[FONT=lucida console]Arguments 00000000`00000007 00000000`00016ed8 00000000`00016f18 00000000`00000000[/FONT]
[FONT=lucida console]BiosVersion = 0702   [/FONT]
[FONT=lucida console]BiosReleaseDate = 10/29/2008[/FONT]
[FONT=lucida console]SystemManufacturer = System manufacturer[/FONT]
[FONT=lucida console]SystemProductName = P5K-VM[/FONT]
[FONT=lucida console]MaxSpeed:     2530[/FONT]
[FONT=lucida console]CurrentSpeed: 2533[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\112711-47892-01.dmp][/FONT]
[FONT=lucida console]Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506[/FONT]
[FONT=lucida console]Debug session time: Sun Nov 27 08:54:17.635 2011 (GMT-5)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:10:04.353[/FONT]
[FONT=lucida console]Probably caused by : PCIIDEX.SYS ( PCIIDEX!BmFlush+25 )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0xA[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  X64_0xA_PCIIDEX!BmFlush+25[/FONT]
[FONT=lucida console]Bugcheck code 0000000A[/FONT]
[FONT=lucida console]Arguments fffffba0`0df59d48 00000000`00000002 00000000`00000000 fffff800`02a6ffe7[/FONT]
[FONT=lucida console]BiosVersion = 0702   [/FONT]
[FONT=lucida console]BiosReleaseDate = 10/29/2008[/FONT]
[FONT=lucida console]SystemManufacturer = System manufacturer[/FONT]
[FONT=lucida console]SystemProductName = P5K-VM[/FONT]
[FONT=lucida console]MaxSpeed:     2530[/FONT]
[FONT=lucida console]CurrentSpeed: 2533[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\112711-19687-01.dmp][/FONT]
[FONT=lucida console]Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506[/FONT]
[FONT=lucida console]Debug session time: Sun Nov 27 08:42:42.282 2011 (GMT-5)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:37:30.999[/FONT]
[FONT=lucida console]Probably caused by : memory_corruption ( nt!MiSwapWslEntries+83 )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x50[/FONT]
[FONT=lucida console]PROCESS_NAME:  explorer.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  X64_0x50_nt!MiSwapWslEntries+83[/FONT]
[FONT=lucida console]Bugcheck code 00000050[/FONT]
[FONT=lucida console]Arguments fffffc80`00057b78 00000000`00000000 fffff800`02ac9713 00000000`00000007[/FONT]
[FONT=lucida console]BiosVersion = 0702   [/FONT]
[FONT=lucida console]BiosReleaseDate = 10/29/2008[/FONT]
[FONT=lucida console]SystemManufacturer = System manufacturer[/FONT]
[FONT=lucida console]SystemProductName = P5K-VM[/FONT]
[FONT=lucida console]MaxSpeed:     2530[/FONT]
[FONT=lucida console]CurrentSpeed: 2533[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
 
 
[FONT=lucida console]by [COLOR=navy]jcgriff2     [/COLOR][/FONT]
 
[FONT=lucida console][COLOR=navy] J. C. Griffith, Microsoft MVP[/COLOR]   [/FONT]
 
[FONT=lucida console]   [URL="https://mvp.support.microsoft.com/profile/Griffith"][COLOR=#000055][U]https://mvp.support.microsoft.com/profile/Griffith[/U][/COLOR][/URL]   [/FONT]
 
 
[FONT=lucida console]   [URL="http://www.sysnative.com/"][COLOR=#000033][U]www.sysnative.com[/U][/COLOR][/URL][/FONT]
 
[FONT=lucida console]   [URL="http://www.jcgriff2.com/"][COLOR=#000055][U]www.jcgriff2.com[/U][/COLOR][/URL] [/FONT]
 
 
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]

 

[zigzag3143]

In addition to, and after doing what JCGriff2 suggests:



I notice your avast which is often at least a contributing cause of BSOD'S . Please remove and replace your Avast with Microsoft Security Essentials AT LEAST TO TEST


http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - Free Antivirus for Windows

 

[YamYam]

Thanks, but system still showed BSOD's and freezes.

Update :
- Smartdefragger (IOBIT) removed;
- could not replace or remove ASACPI.sys (2005 version);
- removed avast.

Then I turned on the system overnight and regarding the dump files, it rebooted 3 times (30-11-2011 00:20 / 1:06 / 1:21).
This morning the system was freezed at 03:00 (referring to the timer on the screen).

I don't know how te replace the ASACPI.sys.
The file is situated in the folder \DriverStore\FileRepository\atk2000.inf_amd64_neutral_a91abe245a6c41c8.
The motherboard is a ASUS P5K-VM/V (P5G33/DP).

Eclosed a the new dump files, System Health Report and BSOD Dump & System File Collection (111130.rar).
I also enclose the content of the directory : atk2000.inf_amd64_neutral_a91abe245a6c41c8.

 

[zigzag3143]

The asacpi.sys is the most important thing to update. What sort of problems are you having?

Did you follow the instructions carefully?

 

[YamYam]

This is what i did :

At the Asus website, I could not download the drivers for Win7 for my motherboard (ASUS Barebone V2-P5G33).
Instead I downloaded the "ASUS PC Probe II V1.04.47 for Windows 2000/XP/XP 64bit/vista/vista 64bit" and "Intel(R) Chipset Software Installation Utility V8.3.0.1013 for Windows XP & 64bit XP & 32/64bit Vista(WHQL)".
However, on installation I got the message "fail to install the ACPI driver" (using setup.exe) or "Does not support this OS: WNT_6.1.P_64_MCE" (using AsusSetup.exe).

 

[zigzag3143]

This is what i did :

At the Asus website, I could not download the drivers for Win7 for my motherboard (ASUS Barebone V2-P5G33).
Instead I downloaded the "ASUS PC Probe II V1.04.47 for Windows 2000/XP/XP 64bit/vista/vista 64bit" and "Intel(R) Chipset Software Installation Utility V8.3.0.1013 for Windows XP & 64bit XP & 32/64bit Vista(WHQL)".
However, on installation I got the message "fail to install the ACPI driver" (using setup.exe) or "Does not support this OS: WNT_6.1.P_64_MCE" (using AsusSetup.exe).

OS: WNT_6.1.P_64_MCE MCE editon(media center edition)? The above does not say win 7. You may need to install it in compatibility mode

(compat mode=right click the installer>properties>compatibility>chose OS)

 

[YamYam]

This is what i did :

At the Asus website, I could not download the drivers for Win7 for my motherboard (ASUS Barebone V2-P5G33).
Instead I downloaded the "ASUS PC Probe II V1.04.47 for Windows 2000/XP/XP 64bit/vista/vista 64bit" and "Intel(R) Chipset Software Installation Utility V8.3.0.1013 for Windows XP & 64bit XP & 32/64bit Vista(WHQL)".
However, on installation I got the message "fail to install the ACPI driver" (using setup.exe) or "Does not support this OS: WNT_6.1.P_64_MCE" (using AsusSetup.exe).

OS: WNT_6.1.P_64_MCE MCE editon(media center edition)? The above does not say win 7. You may need to install it in compatibility mode

(compat mode=right click the installer>properties>compatibility>chose OS)

Are you sure, because I bought the Win7 ultimate edition !
I will try to chose the compatibility mode.
N.B. Searching for "WNT_6.1.P_64_MCE" I found the following site : http://www.viaarena.com/forums/showthread.php?t=39537
They suggested to change the ini-file. Should I do that ??

YamYam

 

[zigzag3143]

This is what i did :

At the Asus website, I could not download the drivers for Win7 for my motherboard (ASUS Barebone V2-P5G33).
Instead I downloaded the "ASUS PC Probe II V1.04.47 for Windows 2000/XP/XP 64bit/vista/vista 64bit" and "Intel(R) Chipset Software Installation Utility V8.3.0.1013 for Windows XP & 64bit XP & 32/64bit Vista(WHQL)".
However, on installation I got the message "fail to install the ACPI driver" (using setup.exe) or "Does not support this OS: WNT_6.1.P_64_MCE" (using AsusSetup.exe).

OS: WNT_6.1.P_64_MCE MCE editon(media center edition)? The above does not say win 7. You may need to install it in compatibility mode

(compat mode=right click the installer>properties>compatibility>chose OS)

Are you sure, because I bought the Win7 ultimate edition !
I will try to chose the compatibility mode.
N.B. Searching for "WNT_6.1.P_64_MCE" I found the following site : ASUS + Windows 7 + VT1708S - Easy way to install Vista driver AND deck. - VIA Forums
They suggested to change the ini-file. Should I do that ??

YamYam

It appears to just allow you to install the driver on non supported versions. I would not do that unless absolutely necessary, and then only if I had a backup and restore point.

 

[YamYam]

OK thanks.
The computer is now in use (Win XP mode), but I wil try your suggestion tomorrow!

 

[zigzag3143]

OK thanks.
The computer is now in use (Win XP mode), but I wil try your suggestion tomorrow!

Let us know if you need help.

 

[YamYam]

OK thanks.
The computer is now in use (Win XP mode), but I wil try your suggestion tomorrow!

Let us know if you need help.

Installation now OK!
I checked all (!) the exe files as run in compatibility mode (Vista SP2) and as run as administrator
The system is restarted again and i'm waiting.........

 

[YamYam]

Within 15 minutes, another BSOD !
I enclose the dump files and system health files.
Timestamp of the asacpi is 19-10-2006 (1.532) and the old asacpi still exist !

YamYam

 

[JMH]

The asacpi.sys is the most important thing to update.

* Confirming this should be done asap...

View attachment 186204

* AVG is known to be implicated in some BSOD's.
Please remove it.

Download tools and utilities | AVG Worldwide

* FYI
AVG Forums - avgrsa.exe Thrashing Hard Disk!

* To reiterate install MSE.

Microsoft Security Essentials - Free Antivirus for Windows

 

[YamYam]

Sorry, might be foolish, but I don't know how to remove the wrong asacpi.sys.
After I installed the ASUS drivers (see my comment #16/#17) the wrong asacpi.sys stays in the directory \DriverStore\FileRepository\atk2000.inf_amd64_neutral_a91abe245a6c41c.
There is also a new asacpi.sys in the directory \DriverStore\FileRepository\asacpi.inf_amd64_neutral_9fe33cbdd27308a4.

As you suggested I now also removed AVG and installed MSE.

 

[jcgriff2]

Is asacpi.sys in \windows\system32\drivers?

If so, what is the timestamp?