BSOD after press alt+f4 0x0000003b ntoskrnl.exe win32k.sys

[jelly182]

BSOD after press alt+f4 while playing PES 2015 0x0000003b

last i remember that happend after i press alt+f4 while playing PES 2015
with bluescreenview. it suggested that ntoskrnl.exe win32k.sys are caused this

here my spec :
Laptop Asus A43SA
Intel Core i3 2330m
Radeon 6730m 2GB >>driver = amd-catalyst-omega-14.12-with-dotnet45-win7-64bit
HDD 640 gb
win 7 Home Premium 64 bit
Antivir = Avast


sorry if my english bad

 

[koolkat77]

Remove Avast and replace with MSE.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Install Service Pack One: Learn how to install Windows 7 Service Pack 1 (SP1)