BSOD after restart

E

envygtripleb

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BSOD after restart, SYSTEM_SERVICE_EXCEPTION

i recently reboot my alien ware m15x laptop to get a fresh start with my laptop and i began re installing my drivers when i finally reached my video card driver i install it the computer restarts an i get bsod right after windows logo screen. ive been trying to fix this for a day and cant find a reason why it wont work any help?
SYSTEM_SERVICE_EXCEPTION
 
Last edited:

My Computer

OS
windows 7 home premium 64 bit
Hello there!

Seems like it may be related to Display drivers i.e. dxgkrnl.sys. I would recommend to reinstall them. Check this thread http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

Run SFC Scannow : SFC /SCANNOW to Repair Windows 7 Files | Captain Debugger

Bugcheck:

Code: 
Debug session time: Wed Nov  7 11:25:38.881 2012 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\110712-35755-01.dmp]
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime: 0 days 0:00:16.738
BugCheck 3B, {c0000005, fffff880042fb458, fffff880069d5b20, 0}
Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::~VIDPN_MGR+2b8 )
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880042fb458, Address of the instruction which caused the bugcheck
Arg3: fffff880069d5b20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_0x3B_dxgkrnl!VIDPN_MGR::_VIDPN_MGR+2b8
MaxSpeed:     2100
CurrentSpeed: 2094
BiosVersion = vX32 P3
BiosReleaseDate = 04/11/2008
SystemManufacturer = Alienware   
SystemProductName = m15x            
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Wed Nov  7 06:28:16.221 2012 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\110612-23384-01.dmp]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
System Uptime: 0 days 0:00:19.078
BugCheck 3B, {c0000005, fffff88003f01458, fffff88006bb8b20, 0}
Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::~VIDPN_MGR+2b8 )
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003f01458, Address of the instruction which caused the bugcheck
Arg3: fffff88006bb8b20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_0x3B_dxgkrnl!VIDPN_MGR::_VIDPN_MGR+2b8
MaxSpeed:     2100
CurrentSpeed: 2094
BiosVersion = vX32 P3
BiosReleaseDate = 04/11/2008
SystemManufacturer = Alienware   
SystemProductName = m15x            
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Wed Nov  7 05:43:37.098 2012 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\110612-25584-01.dmp]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
System Uptime: 0 days 0:00:27.955
BugCheck 3B, {c0000005, fffff88003e57458, fffff880069b8b20, 0}
Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::~VIDPN_MGR+2b8 )
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003e57458, Address of the instruction which caused the bugcheck
Arg3: fffff880069b8b20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_0x3B_dxgkrnl!VIDPN_MGR::_VIDPN_MGR+2b8
MaxSpeed:     2100
CurrentSpeed: 2094
BiosVersion = vX32 P3
BiosReleaseDate = 04/11/2008
SystemManufacturer = Alienware   
SystemProductName = m15x            
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Wed Nov  7 04:52:40.204 2012 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\110612-24289-01.dmp]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
System Uptime: 0 days 0:00:20.061
BugCheck 3B, {c0000005, fffff8800fd0c458, fffff880069d8b20, 0}
Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::~VIDPN_MGR+2b8 )
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800fd0c458, Address of the instruction which caused the bugcheck
Arg3: fffff880069d8b20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_0x3B_dxgkrnl!VIDPN_MGR::_VIDPN_MGR+2b8
MaxSpeed:     2100
CurrentSpeed: 2094
BiosVersion = vX32 P3
BiosReleaseDate = 04/11/2008
SystemManufacturer = Alienware   
SystemProductName = m15x            
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

*** 3rd PARTY DRIVER LIST ***

Update all the the drivers older than 2009


Code: 
GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
NETwLv64.sys                Thu Oct  7 17:41:47 2010 (4CADB903)
[COLOR="red"]OEM18Vid.sys                Wed Jun 25 10:33:57 2008 (4861D1BD)[/COLOR]
RTKVHD64.sys                Tue Jun 19 14:20:56 2012 (4FE03D70)
[COLOR="red"]SynTP.sys                   Fri Dec  7 07:12:03 2007 (4758A4EB)[/COLOR]
amdxata.sys                 Fri Mar 19 21:48:18 2010 (4BA3A3CA)
aswSP.SYS                   Wed Oct 31 04:14:06 2012 (50905836)
aswSnx.SYS                  Wed Oct 31 04:14:08 2012 (50905838)
aswTdi.SYS                  Wed Oct 31 04:13:16 2012 (50905804)
aswrdr2.sys                 Mon Oct  8 13:53:43 2012 (50728D8F)
b57nd60a.sys                Fri Feb 10 09:02:25 2012 (4F348FC9)
iaNvStor.sys                Thu Jul  2 06:25:18 2009 (4A4C0576)
iaStor.sys                  Fri Jun  5 07:23:40 2009 (4A287AA4)
intelide.sys                Tue Jul 14 04:49:48 2009 (4A5BC114)
intelppm.sys                Tue Jul 14 04:49:25 2009 (4A5BC0FD)
iusb3hcs.sys                Mon May 21 12:53:42 2012 (4FB9ED7E)
nvBridge.kmd                Thu May 28 04:48:51 2009 (4A1DCA5B)
nvBridge.kmd                Sat May 21 09:28:23 2011 (4DD7385F)
nvlddmkm.sys                Tue Oct  2 23:51:13 2012 (506B3099)
nvlddmkm.sys                Sat May 21 09:37:04 2011 (4DD73A68)
pmkbdfltr.sys               Tue May 19 22:45:11 2009 (4A12E91F)
rimmpx64.sys                Thu Sep  3 16:07:00 2009 (4A9F9C4C)
rimspx64.sys                Thu Sep  3 16:29:25 2009 (4A9FA18D)
rixdpx64.sys                Thu Sep  3 16:44:28 2009 (4A9FA514)
[COLOR="Red"]winbondcir.sys              Wed Mar 28 11:20:09 2007 (460A0211)[/COLOR]






[url=http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]GEARAspiWDM.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=NETwLv64.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]NETwLv64.sys[/COLOR][/B][/url]
OEM18Vid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
[url=http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]RTKVHD64.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=SynTP.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]SynTP.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=amdxata.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]amdxata.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=aswSP.SYS]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]aswSP.SYS[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]aswSnx.SYS[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]aswTdi.SYS[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]aswrdr2.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=b57nd60a.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]b57nd60a.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=iaNvStor.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]iaNvStor.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=iaStor.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]iaStor.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=intelide.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]intelide.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=intelppm.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]intelppm.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]iusb3hcs.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]nvBridge.kmd[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]nvBridge.kmd[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]nvlddmkm.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]nvlddmkm.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=pmkbdfltr.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]pmkbdfltr.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=rimmpx64.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]rimmpx64.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=rimspx64.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]rimspx64.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=rixdpx64.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]rixdpx64.sys[/COLOR][/B][/url]
[url=http://www.carrona.org/drivers/driver.php?id=winbondcir.sys]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]winbondcir.sys[/COLOR][/B][/url]

Check this article to know how to update the Drivers : How to Update Drivers on Windows 7 | Captain Debugger
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
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