Solved BSOD after run time

[Bikette]

hi, i have a bssod after run time, this is when the computer run normaly on windows.
i have an another's crash when i play a time on bf3 the pc crash ( freeze picture and sound) i hard reboot the computer, can you help me ?

 

[x BlueRobot]

[COLOR="Red"]BugCheck 101[/COLOR], {19, 0, fffff8800316a180, 7}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Usual causes:  Device driver, BIOS bug, hardware defect

Please follow - http://www.sevenforums.com/crash-lo...0x101-clock_watchdog_timeout-troubleshtg.html

Do you know what these entries within your Hosts file are?

0.0.0.0 boxore.com
0.0.0.0 www.boxore.com
0.0.0.0 boxore.org
0.0.0.0 www.boxore.org
0.0.0.0 boxore.net
0.0.0.0 www.boxore.net
0.0.0.0 dlmanager.com
0.0.0.0 www.dlmanager.com
0.0.0.0 dlmanager.org
0.0.0.0 www.dlmanager.org
0.0.0.0 dlmanager.net
0.0.0.0 www.dlmanager.net

Install Service Pack 1:

• Learn how to install Windows 7 Service Pack 1 (SP1)

Service Pack 1 has provided many security and stability updates for Windows 7, which would be highly beneficial for your system.

You appear to only 2 Windows Updates installed, I currently have 205 Windows Updates installed, please install all the Important, Recommended and Optional Windows Updates for your system, which will improve the security and stability of your operating system. Ignore any updates associated with Bing.

1. Start rb:
2. Type: Windows Update
3. Check for Updates/Install Updates
4. Reboot (if prompted)

Please upload your MSINFO32 file:

1. Start rb:
2. Type: msinfo32
3. File, Save
4. Place in a zipped folder
5. Attach in your next post - http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[Bikette]

i give you my msinfo32 i update my pc, and for

0.0.0.0 boxore.com 0.0.0.0 Boxore - Logiciel Boxore .... i dont know

 

[x BlueRobot]

The file still seems to be corrupted, have you managed to install Service Pack 1 and the rest of the updates?

 

[Bikette]

i can read my nfo on notepad ++ but damn nfo viewer can not read my nfo becose he il to hight.

but i try to restart the capture about msinfo 32 and i sent to you the news.

all updates set.

 

[Bikette]

new crash


Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.1.7600.2.0.0.256.1
Identificateur de paramètres régionaux: 1036

Informations supplémentaires sur le problème :
BCCode: d5
BCP1: FFFFF9802931EF10
BCP2: 0000000000000001
BCP3: FFFFF8800D19514A
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Fichiers aidant à décrire le problème :
C:\Windows\Minidump\062513-23322-01.dmp
C:\Users\Bikette de Combat\AppData\Local\Temp\WER-37471-0.sysdata.xml

Lire notre déclaration de confidentialité en ligne :
Déclaration de confidentialité de Windows 7 - Microsoft Windows

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt

 

[x BlueRobot]

It's still corrupt, and could you run the SF_Diagnostic Tool again to upload the new dump files.

 

[Bikette]

and now ?

 

[x BlueRobot]

[COLOR="Red"]BugCheck D5[/COLOR], {fffff9802931ef10, 1, fffff8800d19514a, 0}

*** WARNING: Unable to verify timestamp for HD-Hypervisor-amd64.sys
*** ERROR: Module load completed but symbols could not be loaded for HD-Hypervisor-amd64.sys

Could not read faulting driver name
Probably caused by : [COLOR="red"]HD-Hypervisor-amd64.sys[/COLOR] ( HD_Hypervisor_amd64+314a )

Usual causes:  Device driver

This bugcheck indicates that the above driver, has referenced memory which has been freed, and then attempted to write to this memory address.

0: kd> [COLOR="SeaGreen"]lmvm HD_Hypervisor_amd64[/COLOR]
start             end                 module name
fffff880`0d192000 fffff880`0d1a6000   HD_Hypervisor_amd64 T (no symbols)           
    Loaded symbol image file: HD-Hypervisor-amd64.sys
    Image path: \??\C:\Program Files (x86)\BlueStacks\HD-Hypervisor-amd64.sys
    Image name: HD-Hypervisor-amd64.sys
    Timestamp:        [COLOR="red"]Mon Sep 24 11:34:48 2012[/COLOR] (50603748)
    CheckSum:         0001A6E2
    ImageSize:        00014000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The driver in question seems be related to a program from BlueStack Systems, called Hypervisor? Please either check for any updates for the program or driver from here: Contact Us or visit their support page: https://getsatisfaction.com/bstk

If no program updates or driver updates are available, then please remove the program completely using - Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall, Leftovers Uninstaller

 

[Bikette]

BlueStack Systems is my android emulator but i have just set bluestack on the 25/06/2013, i've used this software for 3 years on my pc without any worries,

 

[x BlueRobot]

So you've managed to find a updated version of the program?

 

[Bikette]

new crash when i have use mumble and i play bf3 (battlefield 3) i give you an another SFDiag

i have change my thermal grease by a new too for the cpu.

for bluestak this is the final version

 

[Bikette]

i have download appcrashview and i can see this :

 

[Bikette]

today i have setup PC Health Advisor i have scan and fix all he have say (190 bugs, registry ....) and now i wait a news bssod.

 

[x BlueRobot]

I think this may be a old dump file,

[COLOR="Red"]BugCheck D5[/COLOR], {fffff98031850f10, 1, fffff88006e0314a, 0}

*** WARNING: Unable to verify timestamp for HD-Hypervisor-amd64.sys
*** ERROR: Module load completed but symbols could not be loaded for HD-Hypervisor-amd64.sys

Could not read faulting driver name
Probably caused by : [COLOR="red"]HD-Hypervisor-amd64.sys[/COLOR] ( HD_Hypervisor_amd64+314a )

Since, BlueStack is to the latest version and still causing crashes, then I would recommend removing the program completely with Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall, Leftovers Uninstaller

I strongly suggest removing PC Health Advisor, it will cause more problems and report false errors.

 

[Bikette]

i go remove this sofware and i try again

 

[x BlueRobot]

Okay good

 

[Bikette]

pc crash again, freeze and hard reboot, i try to test with memetest +86 my ram

 

[Bikette]

i have use diagnostic for my ram, full option, cache actived 47 cycles ===>> no error

a new grab

 

[Bikette]

new bssod when i have want to change driver nvidia, forget the zip biketteeee, take the zipp ironman