BSOD after shutdown hangs for a while, error 0x0000009f

eric95204

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When I booted my pc my mouse didnt work (A logitech trackball). I shutdown my pc and it hang on the shutdown screen for a 5+ minutes, then it blue screen error 0x0000009f. I also had this error 5 days ago, and i did a system restore and everything worked fine. But the issue came back today.
View attachment 324006
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate X64
CPU
4670k
Motherboard
Asus Z87 Pro
Memory
Corsair Vengeance CML8GX3M2A1866C9B LP 8GB 2X4GB
Hard Drives
240gb Crucial M500
3tb Seagate Barracuda
Browser
Google Chrome
Hi eric95204.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

  • Double click to open it.
  • Click this button only:
  • 2012-12-13_224441.jpg
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Next go to https://downloadcenter.intel.com/default.aspx .... Try the Intel Driver Update Utility. If it offers any update to Intel USB3 / xHCI, get it.

When done, upload the list of all the third party drivers Using NirSoft DriverView :

  • Download and execute Driverview
  • View > Hide Microsoft Drivers
  • Edit > Select all
  • File > Save Selected Items
  • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
  • Zip the .txt file and upload it.
_________________________________________
Code:
BugCheck 1000009F, {4, 258, fffffa8006739660, fffff8000445a3d0}

Implicit thread is now fffffa80`06739660
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : usbhub.sys ( usbhub!UsbhSyncSendCommand+287 )

Followup: MachineOwner
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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I unistalled Daemon and did the SPTD check. The Intel Utility thing did not work since chrome's java was out of date and it was taking forver to install and it showed no progress so i quit the java installation. i found my usb3 driver on the intel website, i was already on the latest version. And here is the txt file of my drivers:
View attachment 324009
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate X64
CPU
4670k
Motherboard
Asus Z87 Pro
Memory
Corsair Vengeance CML8GX3M2A1866C9B LP 8GB 2X4GB
Hard Drives
240gb Crucial M500
3tb Seagate Barracuda
Browser
Google Chrome
Apparently it looks good.

Let us know how the computer runs.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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