BSOD after sleep mode

G

glbell

New member
Local time
4:55 AM
Messages
3
All,

I need some help here please.

My PC is the network for all the IT equipment in the house, so always on. (there are 3 physical HDD's installed) C: is windows and all system & software D: is all user created files G: iS a copy of D:

I have screen going off after 15 mins and HDD power down after 1 hour.
Most days when use the PC and click on it after sleep mode I get the BSOD.

I have done the following already

1. Run memtest - NO errors
2. Run cmd SCANNOW
3. Have updated all drivers using Uniblue drive scanner 2013 and Drivermax

I can send copies of the error logs if that helps. From analysing blue screen errors, the main errors are reported as :-

a. ntoskrnl.exe
b. ntfs.sys
c. fltmge.sys

error types are:
a. page fault in non paged area
b. system service exception
c. ntfs file system

Your help would be greatly appreciated
thanks
Graeme.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 ultimate SP1 64bit
CPU
AMD Phenom Quad 9500 2.2
Memory
4gb
Antivirus
Norton 360

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional 64bit
CPU
AMD Athlon (tm) X2 5200+ Dual Core 2712 Mhz
Motherboard
Asus
Memory
4GB
Graphics Card(s)
Nividia GeForce 8600 GTS- DIED 25/7/2013 R.I.P
Sound Card
None
Monitor(s) Displays
22" Yuraku LCD (Dont ask)
Screen Resolution
1280x960
Hard Drives
2TB WD Caviar green
PSU
Windy up type
Case
Scout cm Storm
Cooling
Hair dryer on full cool power ;-)
Keyboard
QWERTY
Mouse
Microsoft Special
Internet Speed
BT Infinity 9.38Mb/s Wheeeeeeeeeeeeeeee!!
Antivirus
MSE
Browser
Internet Explore 10 and Chrome
Other Info
Don't shout...I've got a Hangover!
Dave

thanks - sorry about the delay I am just back.
I have now added a brand new data dump called GLBELL_2, it seems a few items were missing.
I have also ran a comprehensive malware analytics on all HDD's - nothing found.

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-33KRQ-KY2W3-VQWTK
Windows Product Key Hash: Axi1Cf2IY1jxSxWoW6hWHiM9tRY=
Windows Product ID: 00426-069-6033817-86838
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {1CC626A8-9F86-442D-A7E8-FD5E02068B0A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Diversity\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1CC626A8-9F86-442D-A7E8-FD5E02068B0A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VQWTK</PKey><PID>00426-069-6033817-86838</PID><PIDType>5</PIDType><SID>S-1-5-21-4271782110-453285408-1285289042</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KC975AA-ABU a6332.uk</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.05</Version><SMBIOSVersion major="2" minor="4"/><Date>20080104000000.000000+000</Date></BIOS><HWID>4A583607018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-069-603381-00-2057-7601.0000-0912013
Installation ID: 017991538443910971181201270013242983766555532776444910
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VQWTK
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 01/04/2013 16:27:48

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:1:2013 15:17
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAQABAAAAAQABAAEA6GEs8hbtkgAUqxzv8HzE18pyCNLWxw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			HPQOEM		SLIC-CPC
  FACP			HPQOEM		SLIC-CPC
  HPET			HPQOEM		SLIC-CPC
  MCFG			HPQOEM		SLIC-CPC
  SLIC			HPQOEM		SLIC-CPC
  SSDT			HPQOEM		SLIC-CPC
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 ultimate SP1 64bit
CPU
AMD Phenom Quad 9500 2.2
Memory
4gb
Antivirus
Norton 360
You are aware that your Product Key is from a subscription MSDN account?

Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi Noel

Yes key is all OK and as expected , no probs with that.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 ultimate SP1 64bit
CPU
AMD Phenom Quad 9500 2.2
Memory
4gb
Antivirus
Norton 360
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