BSOD after standby (sometimes)

[Jack16]

Hi everyone, I'm new and I just decided to subscribe to this forum to solve one BSOD related problem that I really can't solve.

It's like 3-4 months that randomly, after the standby, my pc goes to BSOD with some IRQ related problems, for years never happen something like this.

With BlueScreenView I can only see that ntsokrnl.exe is related with problem.

I've post a zip file with .dmp file, a full CPU-Z report (image and html) and Windows7_Vista_jcgriff2 + PERFMON.zip.

I've run a lots of tests with Memtest86+ and other ram programs, found no error at all after +48h.

Is there any other test that will help?

Can it be a software problem? Like some antivirus, virtual device, ecc?


Many thanks

 

[zigzag3143]

Related to BTHport.sys Bluetooth Bus Driver. I would re-install the newest driver available.

ALSO you need to update these drivers from as far back as 2005

SSPORT.sys    8/11/2005 7:07:32 PM        fffff880`099dc000    65725bf0`099e4000    0x6572637000008000    0x42fbda34                        
Afc.sys    7/12/2006 1:48:20 AM        fffff880`07be4000    fffff880`07bed000    0x00009000    0x44b48d24                        
wacommousefilter.sys    2/16/2007 2:12:17 PM        fffff880`07bc7000    fffff880`07bcf000    0x00008000    0x45d5f401                        
adfs.SYS    6/26/2008 4:52:37 PM        fffff880`098d6000    50675ac4`098ee000    0x5067624400018000    0x48640195                        
nvm62x64.sys    10/17/2008 5:01:06 PM        fffff880`07802000    fffff880`07865d80    0x00063d80    0x48f8fd12                        
AsIO.sys    4/6/2009 3:21:08 AM        fffff880`07058000    fffff300`0705e000    0xfffffa8000006000    0x49d9ad64                        
amdakktk.SYS    4/7/2009 12:07:00 PM        fffff880`07866000    fffff880`078a8000    0x00042000    0x49db7a24                                               
amdxata.sys    5/19/2009 1:56:59 PM        fffff880`01374000    fffff880`0137f000    0x0000b000    0x4a12f2eb                        
nvstor.sys    5/20/2009 2:45:37 AM        fffff880`00c00000    fffff880`00c2b000    0x0002b000    0x4a13a711

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
Driver Reference Table (DRT)

 

[Jack16]

I'm starting to thinking that is a Bluetooth related problem; I've a usb bluetooth adapter and when is plugged, in "device manager" there's a lot of error and unknown devices impossible to install (screen attached)

The problem is that I've uninstalled the driver, removed the device, then replug and reinstall (automatically) and the problem persists.

Well, I really can't find the right driver for this bluetooth adapter; is there a method to see the chipset inside it or something else to resolve this problem?
Is maybe the adapter not compatible at all with Win 7 x64?

By the way, for now, I will no longer use this device just to see if any other BSOD will appear.

For the other old drivers, I've made a search but I can't find any updates, they're the latest (seems)

Thank you for the quick reply!

 

[writhziden]

Bluetooth problem - PnPDriverNotFound - Lenovo Community looks similar to your problem.


You may need to install with: http://www.sevenforums.com/tutorials/98073-drivers-install-vista-drivers-windows-7-a.html

 

[Jack16]

Bluetooth problem - PnPDriverNotFound - Lenovo Community looks similar to your problem.


You may need to install with: http://www.sevenforums.com/tutorials/98073-drivers-install-vista-drivers-windows-7-a.html

Yes it looks very similar but I've installed the driver but nothing changed.

By the way, with no BT adapter plug-in the BSOD disappear, and I will replace it with some cable connection for now.

However, I will try/search other solutions for the BT adapter.

Many thanks for the help

 

[writhziden]

You're welcome. Sorry that link was not more helpful.

Have you tried completely uninstalling all problem BlueTooth devices prior to running the install utility to install the drivers? I mean: leave them completely removed from Device Manager and then run the installer before the hardware is detected again. See if that works.

 

[Jack16]

Yes I did exactly this
These days I will try another BT devices and see if it changes something
Thanks again

 

[writhziden]

Check Windows for corruption. Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html to provide us with the sfcdetails.txt file if errors occur.