BSOD after using Bluestacks for an hour or so

[rerxx]

Every time I use bluestacks for over an hour(not exactly, never timed it), my computer will blue screen. Any fixes to this problem?, it has happened quite a few times now...
Thanks!

 

[Thedoctor44]

0x124 bugchecks indicate that an error has been detected with a piece of hardware and has bugchecked the system.

BugCheck [COLOR="Red"]124[/COLOR], {[COLOR="Blue"]0[/COLOR], [COLOR="Green"]fffffa800f639028[/COLOR], fe000000, 801136}

The first parameter indicates a machine check exception has occurred which means the CPU has found a fault with the system.

We can use the third parameter to look at the error record and see if we can determine the piece of hardware.

2: kd> [COLOR="Green"]!errrec fffffa800f639028[/COLOR]
===============================================================================
Common Platform Error Record @ fffffa800f639028
-------------------------------------------------------------------------------
Record Id     : 01cf7a4012196705
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : [COLOR="Blue"]Machine Check Exception[/COLOR]
Timestamp     : 5/30/2014 5:20:25 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800f6390a8
Section       @ fffffa800f639180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Data Read
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000002

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800f6390f0
Section       @ fffffa800f639240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000002
CPU Id        : c3 06 03 00 00 08 10 02 - ff fb fa 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800f639240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800f639138
Section       @ fffffa800f6392c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : [COLOR="Red"]DCACHEL2_DRD_ERR[/COLOR] (Proc 2 Bank 7)
  Status      : 0xfe00000000801136
  Address     : 0x000000009d800000
  Misc.       : 0x00000030e4000086

We can see that the error is a cache error, however this type of error is normally a false positive so to be sure we should test all the hardware pieces.

Stress test your CPU with Prime95

I recommend running Prime95 for around 2 hours

   Warning

As with most stress tests your component's temperature will rapidly increase.
It is advised that you download a temperature monitoring program like HWmonitor
Keep an eye on your temperatures and stop the tests if it starts to overheat

Stress test your graphics card with Furmark

I recommend running it for around 30 minutes

   Warning

Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures

Memtest86 will test your RAM

   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing

Run a Disk Check to scan for errors

   Note

Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times

Run SeaTools to see if your HDD or SSD is failing

Post back the results.