BSOD~ Again

[Lawlz]

Hi, I've been having BSOD's recently, don't know why, I'm not that good in computers.
It's just 4 months old and went to the workshop twice, it's a windows 7 32-bit OS.

 

[reventon]

Hi,

For some reason the collection application did not pick up any BSOD minidumps (it does this occasionally). Can you check C:\Windows\Minidump and upload anything you find there.

If there is nothing there and you have definitely got bluescreens then can you check the settings mentioned in this post to see if your system is set up correctly to collect dump files when it Blue Screens.

From the other information in your folder I can see that you have had 17 near-identical BSODs.

[font=lucida console]
0x0000007f (0x00000008, 0x807ce750, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x8d33a750, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x807ce750, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x8ab3a750, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x8d104750, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x807ce750, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x801dd000, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x801dd000, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x807ce750, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x8d13a750, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x8d104750, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x801dd000, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x801dd000, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x801dd000, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x807ce750, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x8d104750, 0x00000000, 0x00000000)
0x0000007f (0x00000008, 0x801dd000, 0x00000000, 0x00000000)
[/font]

Bugcheck 0x7F_8 - Unexpected Kernel Mode Trap; Double Fault.

As they are near identical, these ones were probably caused by software, and therefore should have a software solution.

First thing to do is get rid of Kaspersky. Without the exact details of what caused the crash we can only guess at possibilities and Kaspersky is #1 on my list of suspicions here.

Kaspersky Removal Instructions -> KIS Removal -- jcgriff2.com

The next suspicious item is the MyWinLocker v3 program.

If removing Kaspersky does not fix the problem then remove/disable that application.

If all of the above fails then run Driver Verifier -> http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Regards,
Reventon

 

[Lawlz]

Here are the minidumps

 

[reventon]

As all the BSODs were identical I only ran the last 3

BUGCHECK SUMMARY

[FONT=lucida console]
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Aug  9 00:49:47.791 2010 (GMT+12)
System Uptime: 0 days 0:00:14.133
BugCheck 1000007F, {8, 807ce750, 0, 0}
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : [B][COLOR=Red]klif.sys[/COLOR][/B] ( klif+2dca2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  csrss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun Aug  8 22:26:29.741 2010 (GMT+12)
System Uptime: 0 days 0:00:16.099
BugCheck 1000007F, {8, 8d33a750, 0, 0}
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : [B][COLOR=Red]klif.sys[/COLOR][/B] ( klif+2dca2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  csrss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun Aug  8 21:25:00.429 2010 (GMT+12)
System Uptime: 0 days 0:00:16.397
BugCheck 1000007F, {8, 807ce750, 0, 0}
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : [B][COLOR=Red]klif.sys[/COLOR][/B] ( klif+2dca2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  csrss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]

klif.sys = Kaspersky.

So removing Kaspersky should take care of your problem.

While you are at it, your graphics drivers could also do with an update: Graphics Drivers & Software

Regards,
Reventon

 

[Lawlz]

Ok thanks, I'll come back if any problem presist. Thanks for your help