Solved BSOD and Firefox Problem

[YPA]

Hi

I've got a W7 Ultimate 64bit OS.
Custom built.
Built a couple of months ago.

I'm getting regular and random BSOD with this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000005003
BCP2: FFFFF781C0000000
BCP3: 000000000002433F
BCP4: 0002434100048676
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\020612-19812-01.dmp
C:\Users\UserName\AppData\Local\Temp\WER-1457062-0.sysdata.xml

I have no idea what's causing this, I haven't added anything new or changed anything.

Also in Firefox it crashes randomly and regularly too. Both started happening around the same time although I'm not sure if it's causation or correlation.

Anyone here able to help me out?

 

[panais]

Hi.

Follow these steps and upload here the crash\bsod files.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

In meantime uninstall Firefox for testing purposes.

 

[YPA]

Sorry for the tardy reply.

I've updated the OP with what you asked. Hope it helps.

 

[panais]

Update these software\drivers,


Ralink RT2860 series Wireless LAN Card (you may have a different manufacturer)


Ralink-A MEDIATEK COMPANY


Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC


Realtek


Then run http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Let it run until at least 7 passes are completed, or errors are found (whichever comes first). The longer you run it, the better.



Finish and post back.

 

[YPA]

Thanks.

I've downloaded the Realtek file but I don't know what to do with it. There's no .exe file or a 'Read Me' with instructions.

 

[writhziden]

Follow the steps in http://www.sevenforums.com/tutorials/97061-driver-install-device-manager.html to install drivers from a folder full of driver files (yours are not XP drivers, but the procedure is basically the same). Do not do Part Two of that tutorial.

 

[YPA]

Thanks

I'm running the check now.

It's on:
pass 23%
Test #6
Errors:2616

That's a lot of errors.

I'm going to leave it throughout the night and check back here in the morning.

EDIT:
I've just been through the tutorial and says that I should stop the test.

I'll stop it and check the RAM in the morning.

 

[panais]

Thanks

I'm running the check now.

It's on:
pass 23%
Test #6
Errors:2616

That's a lot of errors.

I'm going to leave it throughout the night and check back here in the morning.

EDIT:
I've just been through the tutorial and says that I should stop the test.

I'll stop it and check the RAM in the morning.

Well,lot of errors in memtest,that is a faulty ram.

Read carefully and follow step by step the ""Part 3: If You Have Errors:""

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[YPA]

Finally went through all of the RAM and I've identified the one that was on the fritz.

I've used the computer without the stick and it's working perfectly.

Thanks for all the help.

 

[panais]

You are welcome.