BSOD and Freeze at random accounts.

[Animate]

I built a new PC last July 2012, and ever since then I'm getting BSOD's and freezes at random. I can install programs but when I try to run them, I get freezes/blue screens. Also happens when I install updates for Windows. I've attached all the files from all the blue screens.

Help would be very much appreciated.

 

[koolkat77]

Stop any kind of overclocking. Reset any changed values back to default. Then go through this thread: http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

You have 32 GB ram, make sure all the ram clocks are the same.

*******************************************************************************
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*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800e246028, be000000, 800400}

Probably caused by : hardware

Followup: MachineOwner
---------

4: kd> !errrec fffffa800e246028
===============================================================================
Common Platform Error Record @ fffffa800e246028
-------------------------------------------------------------------------------
Record Id     : 01cda4a37793ae37
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 10/7/2012 16:11:35
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e2460a8
Section       @ fffffa800e246180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000306a9
Processor ID  : 0x0000000000000004

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e2460f0
Section       @ fffffa800e246240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000004
CPU Id        : a9 06 03 00 00 08 10 04 - ff e3 ba 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800e246240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800e246138
Section       @ fffffa800e2462c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal timer (Proc 4 Bank 3)
  Status      : 0xbe00000000800400
  Address     : 0x000038000e699295
  Misc.       : 0x000000000003ffff

4: kd> !sysinfo
!sysinfo [ cpuinfo | cpumicrocode | cpuspeed | gbl | machineid | registers | smbios ] [-csv | -noheaders]
4: kd> !sysinfo cpuspeed
CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502

 

[Animate]

BSOD during download of Installer

I'm currently downloading an online game installer (HoN), and around 70% - 80% the pc bsod twice. I don't know what's causing this, and I just got my cpu from the service center two days ago (since it had a lot of bsod's in the past, and its under warranty.)

Help would be very much appreciated.

 

[Arc]

Hello Animate.

The latest display driver is sometimes problematic. Roll it back to the earlier stable version.

• Download and install Driver Fusion.
• Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
• Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.

Uninstall AVG.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.


Let us know the results.

 

[Animate]

I removed AVG, installed Microsoft Essentials and MBAM. Did a full scan on each program and detected nothing.

I didn't remove the nVidia Driver though because the current version of the driver is GeForce 306.97, from Windows Update. Should I still remove it and install the one you recommended?

 

[Arc]

Your decision.

As it crashed on display driver, and my personal and debugging experience says that the version 306.97 is problematic, I suggested it.

If you dont like to, you need not.

 

[Animate]

Okay I will remove it and give you feedback afterwards after I install the one you recommended. Thank you for the quick response.

 

[Animate]

When I was downloading the installer you recommended, at around 80-85%, it BSOD with a label "SYSTEM_SERVICE_EXCEPTION". Perhaps there's really something wrong with the latest display driver.

I've attached the minidump if you'd like to take a look at it.

 

[Arc]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002e5f955, fffff88009a94a60, 0}

[COLOR=Red]Probably caused by : hardware [/COLOR]( nt!RtlpVirtualUnwind+a1 )

Followup: MachineOwner
---------

► Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

► Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

► Stress test the CPU.
Hardware - Stress Test With Prime95

 

[Animate]

BSOD when PC left idle for downloading

I left my PC hours ago to download/reinstall a game from Steam, and I monitored it for the few hundred MB's (probably around 400MB) before I went to sleep at around 12:30am. When I woke up 'round 5:20am to check if my game has finished its download, I saw that it has crashed hours ago and resumed its download from 1.5G/2.7G. I didn't know what caused the crash, but the BCCode 50 showed up in the menu.

Attached below are the files I got from the diagnostic tool. Any help would be appreciated. Thank you.

 

[Animate]

Arc, I installed the driver you suggested to me and have not getting any more crashes related to the video card. Instead, appcrash and apphang caused by scaleformui_4.dll have been appearing.

Bump. Another BSOD after playing Dota 2 and just surfin' the net, BCCode 3b. Updated the minidump attachment from above.

 

[Animate]

Bump. I just want to see if anyone could help me.

 

[Arc]

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[Animate]

Hi, I'm sorry I've been away for awhile because of thesis work. Anyway, I've enabled driver verifier for 24 hours and no BSOD whatsoever. However after the 24hrs, BSODS have been coming up again, same when I play Dota 2.

I've attached the additional dumps. Hope it helps.

 

[Arc]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88009ea9b18, fffff88009ea9370, fffff880012b2685}

Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonCreate+20be )

Followup: MachineOwner
---------

1. Update your SSD's Firmware (Skip, if it is not a SSD)
2. Re-seat the sata and power.
3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
4. Seatool for dos: SeaTools | Seagate download
   Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Be cautious. Scan the system for possible virus infection.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Let us know the results.

 

[Animate]

Thanks Arc. I've not yet done step 2 and 4, but have done step 3 and the two scans, all are normal.

I've received yet another BSOD (twice), yet again, from the same problem when I'm playing Dota2. Attached below are the files. +Rep for helping me out for quite a time now.

 

[koolkat77]

Just wanted to know, did you follow the 124 link?

 

[Animate]

Hi koolkat. Yes I did.

 

[koolkat77]

So you're getting BSOD-s even after reverting to factory clocks?

 

[Animate]

Yes, I went to BIOS and set everything to normal. There are three options when I go to the motherboard setup; power-saver, normal, and turbo mode settings. I tried turbo mode, then normal, there are times I don't get BSOD, and there are times that I experience BSOD, APPCrash and AppHang. Also, that find.exe error is popping out everytime I play the game, and I don't know what's causing it.