First crash on 30 May 2011
STOP 0x00000124: WHEA_UNCORRECTABLE_ERROR
Usual causes: Hardware, Incompatibility, May be driver corruption
This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is a motherboard or CPU issue, sometimes can be caused by graphics card drivers.
How are your CPU core temps?
Use
Real Temp, to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.
Check your hardware to be sure of the cause.
Use system restore to go back before you install the Nvidia driver, or rollback the driver, or install an older driver. Preferably one you know was working.
Then D/L and run
Samsung ES tools – Drive Diagnostic test
Check your RAM with memtest86+:
RAM - Test with Memtest86+, run for a full 7 passes. Best to run overnight.
CPU - Stress Test with Prime95
Run Prime95 torture test.
First open Real Temp to monitor CPU temperatures, don't go over 70°C.
Open Prime95 and stop the test if it is running, in Advanced tab select 'Round off checking', in the Options tab select 'Torture Test...', in the window that opens select 'Blend', after 'Number of torture test threads to run' enter 2, then click OK to start the test.
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 858c2024, Address of the WHEA_ERROR_RECORD structure.
Arg3: b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 1040080f, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 1f
STACK_TEXT:
82971d0c 82825f3f 00000124 00000000 858c2024 nt!KeBugCheckEx+0x1e
82971d48 8291d044 858c0c31 858c2024 828b6610 hal!HalBugCheckSystem+0xab
82971d78 828261f1 858c2ea8 82833e40 00000000 nt!WheaReportHwError+0x230
82971e8c 828262e3 858c2ea8 858c2ef8 00000002 hal!HalpMcaReportError+0x3b
82971eb0 828263ff 00000000 858c2ef8 00000000 hal!HalpMceHandler+0x8b
82971ed0 82826548 00000000 858c2ea8 82971ff0 hal!HalpMceHandlerWithRendezvous+0x4b
82971ee0 8281c5f5 00000000 00000000 00000000 hal!HalpHandleMachineCheck+0x34
82971ff0 82819261 00000000 801db000 00000000 hal!HalpMcaExceptionHandler+0x87
82971ff0 00000000 00000000 801db000 00000000 hal!HalpMcaExceptionHandlerWrapper+0x89
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: [COLOR="Red"] 0x124_GenuineIntel_PROCESSOR_BUS[/COLOR]
BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_BUS
Followup: MachineOwner
---------
Crash on 1 June 2011
The debugger identified STOP 0x00000001: APC_INDEX_MISMATCH
Usual causes: Checked build kernel error.
The actual cause is blamed on a kernel internal error. There is little information to go on.
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->KernelApcDisable field. A negative value indicates that a driver
has disabled APC calls without re-enabling them. A positive value indicates
that the reverse is true. This check is made on exit from a system call.
Arguments:
Arg1: 82a99960, address of system function (system call)
Arg2: 00000000, Thread->ApcStateIndex << 8 | Previous ApcStateIndex
Arg3: 0000ffff, Thread->KernelApcDisable
Arg4: 00000000, Previous KernelApcDisable
Debugging Details:
------------------
FAULTING_IP:
nt!NtDeviceIoControlFile+0
82a99960 8bff mov edi,edi
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1
PROCESS_NAME: svchost.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 77886344 to 8287f7a3
STACK_TEXT:
8b2b1d34 77886344 badb0d00 0147eed0 00000000 nt!KiServiceExit2+0x17a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0147ef0c 00000000 00000000 00000000 00000000 0x77886344
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
nt!NtDeviceIoControlFile+0
82a99960 8bff mov edi,edi
SYMBOL_NAME: nt!NtDeviceIoControlFile+0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4d9fd915
FAILURE_BUCKET_ID: 0x1_SysCallNum_6b_nt!NtDeviceIoControlFile+0
BUCKET_ID: 0x1_SysCallNum_6b_nt!NtDeviceIoControlFile+0
Followup: MachineOwner
---------
Are you using Windows Defender?
If you are then D/L and install
Microsoft Security Essentials, it's much better than defender.
Your first crash on 1 June 2011 was: STOP 0x00000124: WHEA_UNCORRECTABLE_ERROR
Usual causes: Hardware, Incompatibility, May be driver corruption
This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
See the first crash results.
Code:
Event[406]:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2011-06-01T13:56:35.000
Event ID: 1001
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The computer has rebooted from a bugcheck. The bugcheck was:[COLOR="Red"] 0x00000124 [/COLOR](0x00000000, 0x85883024, 0xb2000000, 0x1040080f). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 060111-16146-01.
Seemed to start having a lot of issues after you installed a new Nvidia driver.
Code:
Event[327]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:07:55.855
Event ID: 7045
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: S-1-5-21-2894387707-1364896084-4170075577-1001
User Name: DELL\Dan
Computer: DELL
Description:
A service was installed in the system.
Service Name: NVIDIA Stereoscopic 3D Driver Service
Service File Name: C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
Service Type: user mode service
Service Start Type: auto start
Service Account: .\LocalSystem
Event[330]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:07:33.200
Event ID: 7045
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: S-1-5-21-2894387707-1364896084-4170075577-1001
User Name: DELL\Dan
Computer: DELL
Description:
A service was installed in the system.
Service Name: [COLOR="red"]NVIDIA Update Service Daemon[/COLOR]
Service File Name: C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
Service Type: user mode service
Service Start Type: auto start
Service Account: LocalSystem
Event[334]:
Log Name: System
Source: Microsoft-Windows-UserPnp
Date: 2011-06-01T14:07:18.967
Event ID: 20003
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DELL
Description:
Driver Management has concluded the process to add Service nvlddmkm for Device Instance ID PCI\VEN_10DE&DEV_06E4&SUBSYS_05CC10DE&REV_A1\4&182A81B0&0&0008 with the following status: 0.
Here there were several service unexpected terminations, after the Nvidia driver update.
Code:
Event[307]:
Log Name: System
Source: EventLog
Date: 2011-06-01T14:12:18.000
Event ID: 6008
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The previous system shutdown at 2:10:27 PM on ?6/?1/?2011 was unexpected.
Event[308]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:09:53.253
Event ID: 7036
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The Network Connections service entered the running state.
Event[309]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:09:52.763
Event ID: 7034
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The Diagnostic System Host service terminated unexpectedly. It has done this 1 time(s).
Event[310]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:09:52.763
Event ID: 7031
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The Desktop Window Manager Session Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
Event[311]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:09:52.763
Event ID: 7031
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
Event[312]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:09:52.763
Event ID: 7031
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The Superfetch service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Event[313]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:09:52.762
Event ID: 7031
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Event[314]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:09:52.762
Event ID: 7031
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The Network Connections service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
Event[315]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:09:52.762
Event ID: 7031
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The HomeGroup Listener service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Event[316]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:09:52.762
Event ID: 7031
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The Human Interface Device Access service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
Event[317]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:09:52.762
Event ID: 7031
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The Offline Files service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
Event[318]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:09:52.762
Event ID: 7031
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Event[319]:
Log Name: System
Source: Service Control Manager
Date: 2011-06-01T14:09:51.516
Event ID: 7031
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DELL
Description:
The Windows Defender service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
