BSOD appearing every few days.

[horribad]

Can't remember what I was doing the past few times but this time I was starting Star Wars: The Old Republic.

Any insight would be appreciated.

 

[Arc]

Hi horribad. Crash dumps are not enough to debug an issue.

Post it following the Blue Screen of Death (BSOD) Posting Instructions. Attach the data with your reply post.

 

[horribad]

View attachment 337235

my apologies. here is the correct file.

 

[Arc]

View attachment 337235

my apologies. here is the correct file.

Invalid attachment!

 

[horribad]

View attachment 337251

Sorry again >.< Don't know what was happening with that reply. This should be it now.

 

[Arc]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
[COLOR=Red][B]If the error status is 0xC000000E[/B][/COLOR], 0xC000009C, 0xC000009D or 0xC0000185,
[B][COLOR=Red]it means the disk subsystem has experienced a failure.[/COLOR][/B]
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40009848, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000013759f860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88001309aec, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

[COLOR=Red][B]DISK_HARDWARE_ERROR: There was error with disk hardware[/B][/COLOR]

WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
[COLOR=Red][B]3898 errors : !Ntfs[/B][/COLOR] (fffff88001309000-fffff88001309ffd)

The primary disc is a CORSAIR FORCE LX SSD. Make it sure that the SSD is running with the latest firmware.

How to Upgrade Corsair SSD Firmware | StorageReview.com - Storage Reviews
​

Post a screenshot of both the SSD and the HDD using CrystalDiskInfo - Software - Crystal Dew World

Uninstall MagicDisc.

Let us know the results.

 

[horribad]

HDD
http://i.imgur.com/FHbOiuk.jpg

SSD
http://i.imgur.com/y3r9AbZ.jpg

Did everything else fine. Will let you know if I get any other BSODs. Thanks for the help

 

[Arc]

HDD
http://i.imgur.com/FHbOiuk.jpg

SSD
http://i.imgur.com/y3r9AbZ.jpg

Did everything else fine. Will let you know if I get any other BSODs. Thanks for the help

SMART data looks good there. And well done on updating the SSD firmware.

Will wait to see how it goes.

 

[horribad]

Gave it a few weeks to see how it went. Seemed fine and then I got two BSODs today.
Here's the latest data.

View attachment 339151

 

[Arc]

The Same issue here.

ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: [COLOR=Red][B]There was error with disk hardware[/B][/COLOR]

The NTSTATUS 0xc000000e means

View attachment 339249
​

And the even log says ....

The driver detected a controller error on \Device\Harddisk1\DR1.

Lots of disc related issues detected.

WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
[COLOR=Red]3732 errors : !Ntfs[/COLOR] (fffff8800157e000-fffff8800157effd)

The storage controller in use is teh system native AHCI controller, msahci.sys. It never fails or causes a BSOD.

Do the following things one by one.

Uninstall Magic Disc. Its SCSI controller mcdbus.sys can cause such an error.

May be there is loose connection. Open the computer, re-seat the SATA and power cables. Apply the cables to other unused SATA ports if possible. Also plan to change the SATA cables.

May be the disc is failing to wake up from sleep in time. Follow http://www.sevenforums.com/tutorials/778-power-plan-settings-change.html .... go to Step 5 (B). Set teh hard disc sleep time to 0 minutes (never).

Let us know the results.

 

[horribad]

Hmm. That's weird... I definitely uninstalled MagicDisk.... it's not in my Uninstall list anymore. I'll look into how to properly remove it.

I've changed the SATA cable and I'll keep you posted.

Thanks again.

 

[horribad]

Yeh. This keeps coming back. Could it be that I didn't update the SSD firmware correctly? I followed all the steps.

Would a windows reinstall help this? I'm planning on doing one anyway to move my OS files to the SSD but if this keeps happening it will be pointless.

Thanks again for your help.

View attachment 340131

 

[Arc]

The exact same situation is continuing there.

ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

It is not possible to test the SSDs in hand ... but ....
It is appearing as the Z drive? What is contained there in the WD HDD, that is appearing as the C drive?

If you really plan to do a clean reinstall, Make the SSD as C and the HDD as D.

If still the BSOD appears, we will be certain that what is causing it. (I was about to a certainty, but just realized that the main drive is Z and there is another one as C. Windows will try to load from C by default. )

 

[horribad]

Yes. Z drive is the SSD with some games and stuff on it at the moment. C drive is the HDD with windows and other stuff.

I'll try a reinstall I guess. Thanks for the help.

 

[Arc]

I will wait for the result, curiously.