BSOD Associated with dropbox(?) 6.1.7601.2.1.0.768.3 Laptop 2days old!

[derbyh]

I have experience BSOD with crash dump 6.1.7601.2.1.0.768.3 information attached.

Only had Lenovo G580 2 days and only started last night has crashed every time Dropbox is enabled at start up. Please help laptop is currently useless. I am not very techy so please could you explain steps and techi bits/words.

Thanks

 

[koolkat77]

Welcome

Can you tell me if you have the laptops recovery disks?

 

[derbyh]

Hi thank. No it doesn't come with any and hadn't yet created a repair disk. Just tried updating all drivers and it still crashes

 

[Arc]

For your situation, the best thing is to do a http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html .

There are some bundled junks like lenovo boot booster which is causing troubles for you. The easiest and safest way is to start fresh.

 

[derbyh]

Thanks I will give it a go and update fingers crossed - many thanks

 

[BrandonE]

I tried what Arc linked to, and it fixed my problem on a Lenovo G780. You can see this post on Lenovo for more details.