BSOD at any given moment

[Shub Niggurath]

I can't explain why it is happening, but I keep getting bluescreen crashes at random along with a static sound. Sometimes instead of showing a bluescreen the screen shows static.

This happens no matter how much or how little I have open and whether it'd be a game, music/video player or even a text file.

I followed the instructions regarding SF Diagnostic Tool and have stored the folder into the RAR file.

 

[Golden]

Host Name:                 KEVIN-PC
OS Name:                   Microsoft Windows 7 Home Premium 
OS Version:                6.1.7600 N/A [B][COLOR="Red"]Build 7600[/COLOR][/B]
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free

The first thing you should do is update Windows 7 fully, at least to Service Pack 1

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88002e71f8a, fffff88003f44898, fffff88003f44100}

Probably caused by : [B][COLOR="red"]lvrs64.sys[/COLOR][/B] ( lvrs64+2f8a )

Followup: MachineOwner
---------

WinDBG blames lvrs64.sys - a Logitech Camera driver. Please search here for an updated driver:
Logitech Support - Downloads, Manuals, FAQs & More

Whilst you are at it, update the drivers for all other devices on your computer.

 

[Shub Niggurath]

I updated the driver and the crashes are still occuring.

 

[Golden]

Upload the new dmp file that is created, and I'll take a look at it this evening.

 

[Shub Niggurath]

It appears that the driver didn't update at all, either that or that is the current version of the driver. The 2nd BSOD however wasn't a result of that driver at all.

 

[Golden]

3: kd> lmvm lvrs64
start             end                 module name
fffff880`06adc000 fffff880`06b30000   lvrs64   T (no symbols)           
    Loaded symbol image file: lvrs64.sys
    Image path: \SystemRoot\system32\DRIVERS[B][COLOR="red"]\lvrs64.sys[/COLOR][/B]
    Image name: lvrs64.sys
    [COLOR="red"][B]Timestamp:        Sat Sep 22 04:32:17 2012[/B][/COLOR] (505CB9B9)
    CheckSum:         000612AC
    ImageSize:        00054000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

WinDBG still has issues with that driver....if you cannot find an update, uninstall it temporarily.

fffff880`038c9128  fffff880`0523b1edUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR="Red"][B]atikmdag.sys[/B][/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x371ed

3: kd> lmvm atikmdag
start             end                 module name
fffff880`05204000 fffff880`05d77000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\[COLOR="red"][B]atikmdag.sys[/B][/COLOR]
    Image name: atikmdag.sys
    [B][COLOR="red"]Timestamp:        Fri Mar 29 12:57:04 2013 [/COLOR][/B](5154FBF8)
    CheckSum:         00B25604
    ImageSize:        00B73000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

See if this later video card driver is more stable:
Download AMD Catalyst Drivers 13.12 Windows 7 64 - FileHippo.com

Uninstall the old driver first using this tutorial:
http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

 

[Shub Niggurath]

I've tried all of this but nothing seems to work, I think the problem is much more serious than it being an outdated driver. I took a look at my CPU temperature and it sits on average about 70 °C and goes up to 90 °C, I can't imagine what it's at when I'm playing a game. I checked for dust and while there is some, it shouldn't be clogging the system up to the point that it has that temperature.

 

[Golden]

Run this then report exact details.

http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html