Hello, lof1 and welcome to the Forums. You had 2 Dump files and this is the results
Code:
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c000001d, fffff8800306987e, fffff880067dae80, 0}
Probably caused by : memory_corruption
Followup: memory_corruption
Code:
Use !analyze -v to get detailed debugging information.
BugCheck 50, {ffffffe9fffffa80, 1, fffff80003371210, 5}
Could not read faulting driver name
Probably caused by : discache.sys ( discache!ScpConvertHandleToKernelHandle+31 )
Followup: MachineOwner
That is your disk cache driver and is provided by Windows Update. Please make sure your Windows Updates are all installed.
With the information I have now, it looks like it could be your Ram or your Hard drive. Since, ram is most important to reading the dump files, I would like you to run memtest86+. Please download it from the link below and run a minimum of 8 consecutive passes.
Information
Please download from this site only
http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip
Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
Also please open an elevated command prompt ( click start, type
cmd in the search box,
right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste
sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
