Solved BSOD at computer start

chanksa

New member
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Messages
4
Hi,
As soon as I try to start Win 7 Professional normally BSOD appears.
I tried to recover automatic recovery point from a week ago in Save mode without any result. It's possible to run Save mode with networking.
Dump zip file is attached.
Your help is needed, thank you

Added information

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF80003A3307C
BCP2: 0000000000000000
BCP3: FFFFF88008362D83
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\102712-45443-01.dmp
 
Last edited:

My Computer

OS
Win 7 Proffesional 64 bit
CPU
Core 2 Duo E6850
Motherboard
Asus Blitz Formula
Graphics Card(s)
Asus GTX 570
Hard Drives
Corsair CSSD-F120GB2 (111 GB)
Hitachi HDT725040VLA360 (372 GB)
SAMSUNG HD322HJ (298 GB)
ST32000542AS (1863 GB)
So safe mode works without problems... correct?
"system restore" works successfully in safe mode. But doesn't solve the problem.

When does the bsod occur? Just after the windows boot animation with fireflies or after logon?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
BSOD appears directly after logon now, but previously it took few seconds after login so desktop appeared.
Now I am trying that graphic driver, I report the result directly after.
 

My Computer

OS
Win 7 Proffesional 64 bit
CPU
Core 2 Duo E6850
Motherboard
Asus Blitz Formula
Graphics Card(s)
Asus GTX 570
Hard Drives
Corsair CSSD-F120GB2 (111 GB)
Hitachi HDT725040VLA360 (372 GB)
SAMSUNG HD322HJ (298 GB)
ST32000542AS (1863 GB)
I have tried Standard VGA driver, no help at all. Tried also to make clean install of the actual WHQL nVidia driver, but still BSOD, right now just when Logon screen appears. I has changed problem signature slightly to:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF80003A2E07C
BCP2: 0000000000000000
BCP3: FFFFF8800793CD83
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I attached new dumb file.
I have also changed Raze mice driver to standard HUB interface driver, because it was marked as unknown malfunctioning driver.
I can still run safe mode without any apparent problems.
 

My Computer

OS
Win 7 Proffesional 64 bit
CPU
Core 2 Duo E6850
Motherboard
Asus Blitz Formula
Graphics Card(s)
Asus GTX 570
Hard Drives
Corsair CSSD-F120GB2 (111 GB)
Hitachi HDT725040VLA360 (372 GB)
SAMSUNG HD322HJ (298 GB)
ST32000542AS (1863 GB)
All your BSODs are caused by Symantec Endpoint Driver. Suggest you to get rid of everything related to norton/symantec and see if these BSODs reoccur

Norton Removal Tool

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff80003a2b07c, 0, fffff88006156d83, 2}

*** WARNING: Unable to verify timestamp for SRTSPL64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSPL64.SYS

Could not read faulting driver name
Probably caused by : SRTSPL64.SYS ( SRTSPL64+27d83 )

Followup: MachineOwner
---------
Driver Reference Table
PS, Daemon Tools is known to cause BSODs, suggest you to uninstall it.

Recommended antivirus program for Windows 7 based on stability compared to others:-
Run a full scan with both (separately) once downloaded, installed and updated.

Let us know the results
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Thanks a lot, it was that symantec endpoint protection.
After removing symantec the system is stable again.
I checked with recommended protection combination without any threads.
I did not experienced any problems with Daemon tools, need it to handle with huge data packs needed to my work. Any other virtual disc manager to recommend? Nero?
Thanks
 

My Computer

OS
Win 7 Proffesional 64 bit
CPU
Core 2 Duo E6850
Motherboard
Asus Blitz Formula
Graphics Card(s)
Asus GTX 570
Hard Drives
Corsair CSSD-F120GB2 (111 GB)
Hitachi HDT725040VLA360 (372 GB)
SAMSUNG HD322HJ (298 GB)
ST32000542AS (1863 GB)

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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